SCAM AGENTS — NO HELP, JUST FISHING FOR SCAM AND USING CUSTOMERS TO STEAL MONEY. A BANK OF DISGRACE
I want to warn everyone about ING Bank and their absolutely disgraceful, scam-like behavior. For over a month, my account was blocked without any explanation. Then, without any communication, ING permanently closed my account and has refused to release my funds ever since. Despite repeated requests and providing every document (ID, proof of address, account statements), I have received no meaningful updates, no support, no solutions—just silence.
The so-called customer service agents are unreachable, show no empathy, and never provide real answers. All I get are empty promises and generic replies, never any action. Their incompetence and indifference have caused me severe mental distress, financial trouble, and wasted countless hours.
I demanded immediate answers and a date for my money to be returned. Instead, ING keeps ignoring me, dragging things on and making it impossible to resolve anything. In my opinion, this is more than failure—it feels like ING is actively trying to scam customers out of their money.
If you value your peace of mind or financial security, stay far away from ING Bank. I am now escalating my complaint to the financial authorities and will expose their practices to protect others from falling victim. ING has proved itself to be a bank of disgrace—shameful, unreliable, and dangerous.
DO NOT TRUST ING BANK.