Australia
Review of Kelpie
Tried to order their 70% off for calming chews and also allergy chews. The price was $38.99 for 4 packs. Went to pay and the total cost was $155 for 4 packs. Reached out to customer service and they said there was no order connected to my email. Explained I never ordered cause instead of the advertised $38.99 I was being charged $155 at the checkout. No reply.
Review of Shapermint
Ordered bras. Arrived quickly but didn’t fit as described. Said bra would avoid bulges which unfortunately wasn’t tru. They advertised free refunds but I was charged $63.82USD and the refund is $50.62USD. What happened to the other $13? Have queried with the company but no response. And Trudt Pilot rating is incorrect on their advertising. Says 4.5 but it’s actually 3.7.
Reply from Shapermint
Hi Giuliana! We’re sorry to hear that your bras didn’t fit as expected and that your refund didn’t reflect the full amount. We understand how frustrating this can be and we want to get it sorted for you. Please share your order details here: https://shpmint.com/hz6 so we can review the transaction and make this right.