TT

Very quick to respond on the online chat. And was able to resolve my issue over the chat as well, negating need to call.

I used this company recently. They offer a VIP large taxi service to F1 at Spa. I booked for Saturday July 26 830 am departure time. As you can imagine, you want this type booking confirmed as early as possible to leave time for finding an alternative which can be very difficult on F1 weekend. I was asked to pay $49 up front to place the booking, refunded if no driver assigned. We get to the day before, July 25, 3pm and no driver assigned. So I requested to cancel - too much uncertainty and the company couldnt say if i would get a driver or not. And because I asked to cancel - no refund of the $49. In short - you pay this company for nothing