SH

Stephen Hornby

United Kingdom

Reviews

Review of OutdoorHeld


Rated 1 out of 5 stars

Probably the worst online experience…

Probably the worst online experience I’ve had in 20 years
These guys are scammers
Done people get their goods done don’t
I ordered shoes they offerered a bundle of shoes a scarf and gloves
I took this offer and also ordered the shoe inserts
My bad I paid
But the shoes had disappeared from the order - I tried it again just to check and yes if you ordered the inserts the shoes disappeared - how strange
But then the fun started :) when I ordered these shoes the website clearly stated “ available immediately “
After 10 days nothing had arrived so I emailed them
I received a prompt reply - they were really busy things were going to be late
Well it’s 2 weeks now and still nothing
Plus they’re wanting more money for the boots 😂 all I wanted was the boots
I live I Scotland I have more scarves and gloves than the local shop
So a word to the wise - don’t shop here
Save your money - get the same things at half the puce on Amazon : at least they know how to treat a customer



16 September 2025
Unprompted review

Reply from OutdoorHeld

Hi Stephen,

thank you for your feedback and sorry for the frustration. The missing items in your order and the long delivery time are absolutely not the experience we want for our customers.

Delays sometimes occur when orders are shipped from our international warehouse, but this should have been communicated more clearly. Please contact us directly with your order details, so we can check the status and ensure delivery.

Your feedback helps us improve transparency and service – thank you for pointing this out.

Christina from the OutdoorHeld Team 💚

Review of BEERWULF.com ®


Rated 3 out of 5 stars

I recently bought a beertender

I recently bought a beertender , the main reason I bought this dispenser was because I’m fond of Heineken beer
The machine and the beer are great , no complaints there . My problem is that an adult has to be home to receive the beer and it’s often scheduled to be delivered during the day - why ?
Then you have buy the little pipes so you can connect the keg to the tender again - why ? If I’m buying for a beer tender the pipe should be included
The deliveries also pretty much always take about a week including the deliveries I of the little pipes , oh and an adult must receive them as well -
Lastly and probably most importantly the beer selection is very basic to say the least . Usually no more than 4 or 5 beers to choose from.
I have this thing for about 2 months now but I’ve finally had enough
This will be my last keg , great idea, poorly executed

14 August 2025
Unprompted review

Reply from BEERWULF.com ®

Hello Stephen,

Thank you for your feedback, we appreciate it.

We are glad to hear that you are part of our BeerTender family!
I'd like to answer the points that your brought up, for clarity.
The BeerTender machine uses disposable tubes for each new keg because of hygiene, freshness and functionality reasons. By using a new tube each time, you don't have to worry about wear, stretching or leaks from reusing an old one.
Regarding the delivery, we do our best to make sure all our parcels are delivered within 1 to 3 working days. The parcels are all subject to an age-check for safety reasons.
Finally, we are working on improving our keg lineup so hopefully in the future there will be larger range to choose from.

I hope this helps.
For any other request, do not hesitate to reach out to us!

Beerwulf

Review of easyStorage


Rated 5 out of 5 stars

I reviewed the wrong place 😂

I reviewed the wrong place

11 June 2025
Unprompted review

Reply from easyStorage

Hello Stephen,


Thank you for your lovely review! We're so pleased to hear that even though your plans changed, you found the process simple and stress-free that’s exactly what we aim for.

A big shout out to Stevie for making things easy and smooth! We'll be sure to pass along your kind words. Should you ever need us again in the future, we’ll be ready to help.



Best wishes,

Tim & the easyStorage team