Very efficient experience …
This was my first time using Citygate St Albans for an oil change service for my Polo. It was a pleasant and efficient experience, I particularly liked being able to see my car as it was worked on and the waiting room was a nice place to wait. Over all the staff are really friendly and when I mentioned needing to leave by a certain time - Laura made sure I was kept updated and was happily driving off in my clean, serviced car in great time for me to get to work. I have a service plan with VW and this whole experience was seamless and very easy. Highly recommended.