If it wasn’t for Oscar…
So I had several different delays with the delivery, however after speaking with the customer service team, Oscar stood out the most! He was kind and compassionate whilst remaining professional at all times! He took on board everything that I’ve said or requested and did what I feel was above and beyond to get things moving along! Had it not have been for his kind and calm demeanour over the phone, I would’ve cancelled my order!
Customer Service: you’ve got a special member of staff in Oscar, please look after him and treat him well!