AM

Agnes Mathieson

United Kingdom

Reviews

Review of Octopus Energy

Review of Admiral Insurance

Rated 3 out of 5 stars

Disliked the fact that I could not…

Disliked the fact that I could not understand the woman I was talking.

23 December 2024

Reply from Admiral Insurance

Hi Agnes,
I'm sorry to hear you feel this way from the service received from the agent. We believe in providing a personalised and friendly experience to each of our customers and are apologise that we let you down.
Thank you for leaving us a review, we take on all feedback. If you need any clarification about your policy, please do not hesitate to send us your name, policy number and query to the email below.

Thanks,
Sal.
ReviewFeedbackSupport@admiralgroup.co.uk

Review of Dobell

Rated 1 out of 5 stars

WAISTCOAT

This is not in anyway a bad review about the product its about the service. Ordered a waistcoat for my husband which is to big we have been trying to return this for a smaller size but not allowing us to fill in the details in the Royal Mail return label. Have been emailing back and forward now 8 emails to be precise can somebody please advise how we get this back

21 October 2024
Unprompted review

Reply from Dobell

Good morning Agnes,

Thanks for taking the time to leave your review, depending on where you are posting depends on the process.

I see you are posting this review on the German Trust Pilot, so you will need to return your order to the German return address which all details can be found here,

https://www.dobell.de/retouren

Unfortunately, we don't offer Exchanges in Germany as we are based in UK.

If you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager