KA

Kate and Neal

United Kingdom

Reviews

Review of Vets Now


Rated 5 out of 5 stars

The vet was thorough and supportive and…

The vet was thorough and supportive and put us at ease and was reassuring

21 July 2026

Reply from Vets Now

Thank you for your wonderful feedback. We are so pleased to hear that our team was able to put you at ease and provide reassurance during your visit. We truly appreciate your kind words.

Review of Hillarys


Rated 1 out of 5 stars

Apalling Customer Service

Order placed in March - not given full information regarding where shutters coming from and had that information been provided upfront we would have gone elsewhere.
Customer service are incapable of responding fully to emails or addressing the concerns. Product finally fitted middle of July and now being accused of not paying in full despite submitting evidence which shows otherwise. Customer service also seem to have no understanding of the upset and stress caused by their inability to respond and acknowledge their shortcomings. Customer service staff would benefit from training in how to actually understand and address concerns of customers rather than ignoring or dismissing them. Still awaiting resolution of our complaint.

9 June 2025
Unprompted review

Reply from Hillarys

Hi Kate & Neal,

We appreciate you sharing your experience.

We're sorry to hear about your experience so far. In order to fully review your case please respond to the request with your details, once we your details, we will ensure the matter is reviewed as a priority and followed up appropriately.

Best regards,
Yasmin

Review of Intercity Removals


Rated 5 out of 5 stars

Great teamwork

Mane (Christian) David T, Mane, worked tirelessly for almost 12 hours to ensure our move went smoothly and without major issues. They were effective, efficient and had a really positive work ethic. I hope they are valued and appreciated by their Managers!!

Would definitely recommend them.

9 July 2023
Unprompted review