Scam! Never visit their website!
I never clicked submit button for cancellation of a contract, but however I was charged immediately. I dont understand how is this possible. Once you fill in all details and for the last step they ask you to select a plan, once you click on it, it doesnt matter if you click submit button or not. You will be charged! Not at all a good experience. I highly recommend never ever visit their webstie or you will lose money!
Reply from volders
Hello and thank you for your feedback.
I am sorry if there were any discrepancies.
We have tested your statement and unfortunately we could not reproduce the error you described. In each of our tests, the order was created only with the button "Send cancellation fee".
It would be great if you could send us screenshots of the process and also the browser you used. Or did you send it from the app?
We would appreciate a message to our support team with detailed info.
https://hilfe.volders.de/hc/de/requests/new
Have a great day.
Kind regards
Your Volders Team