What happen to my order?
I’ve been ordering CD’s from quite some time now and I have no issues with my order until the latest order. I ordered a few CD’s this time last Nov. 12, 2025. I usually get a shipping notification within 3 to 5 days but this time nothing. I emailed, i contacted them through social media to ask the status of my order. No reponse…完全無視!Totally being ignored. What happen to Japanese customer service!? What happen Suruga-ya?
If you don’t have the item in stock at least let me know that you don’t have it. Not letting us wait for nothing.
お客様の問い合わせメールちゃんと返信しましょうね!