Reply from Cadeaubon.be
Dear sir/madam,
Thank you for your review. I noticed you marked your experience as “Bad,” and I wanted to ask you what exactly made it feel like a bad experience for you. I looked back at our earlier conversations and found that your issue seemed to be resolved.
If there’s anything else you need, or if there’s another reason you felt dissatisfied, please let us know so we can help further.
Kind regards,
Shania
(verzonden via e-mail)