Rod

I wish I had read the reviews before I ordered. As a result of the reviews I checked my bank account for auto payments and found that Pawfy has set up a regular monthly subscription which was not my intention. I complained to the company and they responded quickly and removed the subscription. I suspect their website defaults to Subscription and you need to opt out….be careful when ordering.

Excellent service, very prompt reply to my email query, handler responded within 30 mins, very rare to get this level of service these days

Ordered and paid for a watch, however the dealer was not able to supply the watch as it had gone missing. Chrono 24 initiated a refund quickly, from their escrow account, and problem was sorted without any fuss

VERY poor service, tried to return an item, but you have to email them and ask for a return label. After emailing them three times I get return label, but label has another customers name address and phone number on it, and it’s addressed back to me!
Tried calling them and after being on hold for 25 mins explained to them the seriousness of a Data Protection Act breach, they then sent me a correct label and agreed to not charge the £9 return fee.
Great products but shocking service lets down this brand…they need a new Ops Director