Belgium
Review of PLNTS.com
Cool plants, well packaged. But the transporter turned over the box and it spilled soil from the pots.
There is two plants out of eight that are not in perfect shape, I'm not specialist so I hope they are going to prosper correctly 🙏
Review of Vente-unique.lu
Good points : the price, the delivery time, the after sale service - very efficient and understanding, the accessibility of diverse goods / styles.
Bad points : the delivery itself - handled by dpd and it was a disaster, the quality of the goods delivered is very variable, the bulding manuals are inacurate even wrong sometimes.
All in all I like using the site to purchase furniture and decorative objects but I've learned to be cautious with the real value for money of some of these products.
Reply from Vente-unique.lu
Hello Mrs D,
We are sorry that the delivery and rendering of your item did not bring you satisfaction and we thank you for taking your time to share your opinion with us.
For the assembly instructions, unfortunately, the only one available is the one sent by our supplier.
However, we refer your comments to our relevant service in order to facilitate the content of the notices.
Regarding the quality of the furniture we invite you to contact us at 27 86 42 43 if you want to report a quality defect.
We also inform you that we have put at your disposal a commercial gesture available on your customer area Vente unique.lu.
We sincerely apologize for the inconvenience and thank you for your trust in us.
Only Yours,
Sophie