Motivating message to FACTOR
4 weeks in service I wish to leave a motivating message to the Factor team. Excellent variety, good taste. Clean packing and ontime delivery. Excellent. Some tips; portions are just too small for some people, a warning message or Whatsapp that the choices for the upcoming order should be fixed 1 day ahead. Im so busy I sometimes forget to pick the dishes, I than get what I did not pick. It might be an idea to offer a variety of starters, I would surely pick 4 all the time. Desserts? In my case I don't mind the Euros too much, quality, variety and sufficient are important parameters. Cheap and poor is available at the supermarket.
Reply from Factor_België
Hi Roland, what a great and thoughtful feedback thank you for sharing this!
It’s fantastic to hear that you’re enjoying the variety, taste, packaging, and delivery.
Your suggestions are really valuable as well. We understand that portions might feel a bit small for some people, and we’ll make sure to share that feedback. The idea of an extra reminder (like via WhatsApp) is a good one too , especially when life gets busy. In the meantime, you could set up an automatic reminder in your own calendar (for example Google Calendar) so you don’t miss the selection deadline.
And we love your ideas about adding starters and desserts, that’s the kind of feedback we’re always happy to pass along.