CU

customer

United Kingdom

Reviews

Review of Adepem

Review of Brittany Ferries


Rated 4 out of 5 stars

Problems contacting customer service.

The booking process is easy, only spoilt by the difficulty in speaking to someone in customer service. Even when I give the requested number it fails. What could be achieved in a one minute call takes far too long. What used to be easy has been made for more difficult.

27 December 2024

Reply from Brittany Ferries

Good morning

Thank you for your feedback and review.

We understand your frustration with the difficulty in reaching our contact centre team. We value your feedback and are committed to improving our customer service experience. Our new automated telephone system is still in it's infancy and we are working hard to make it easier for our customers to connect with us.

Thank you again for your feedback.

Kind regards

Simon
Brittany Ferries

Review of Brittany Ferries

Review of DPD UK

Review of Concepto Clinic


Rated 5 out of 5 stars

Easy

Easy, five minutes in and out and result in 24 hours.

29 September 2021

Reply from Concepto Clinic

Dear Customer,
Thank you for your review!
We are always here to help.
Regards.