United Kingdom
Review of C.Gars Ltd
Repeat offender here, lol - always a pleasure to receive my package in quick time.Still working my way through the whole inventory of cigars and pipe tobacco.
Reply from C.Gars Ltd
Dear Paul,
Thanks so much for your review.
We love getting feedback about our products and service and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Kind Regards
Michelle - CGars Ltd
Review of C.Gars Ltd
A large selection of pipe tobaccos arrived in a couple of days all present and correct, so a special thank you to Scarlett, who always seems to get tasked with my rambling orders!As always, thanks for the mints.
Reply from C.Gars Ltd
We are delighted to hear that your large selection of pipe tobaccos arrived quickly and correctly. It's wonderful to know you appreciate the mints as well!
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Regular customer here, because they always have what I want and it always gets here quick and safe.
Reply from C.Gars Ltd
Hi Paulie
We are so pleased to hear that you consistently find what you are looking for and that your orders always arrive quickly and safely. Thank you for your wonderful feedback!
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
Dear Paul,
Thanks for the 5* review.
Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to seeing you again soon.
Kind Regards
Michelle - CGars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
We're so glad to hear that we consistently meet your expectations. We appreciate your positive feedback!
Kind Regards
Louise - C Gars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
We're so glad to hear your delivery arrived in Belfast so quickly! We appreciate you sharing your positive experience with us.
Kind Regards
Louise - C Gars Ltd
Review of C.Gars Ltd
Slower delivery than usual and no notification of order status.
Reply from C.Gars Ltd
We are sorry for the delay and lack of updates. We are improving our notifications.
Kind Regards
Louise - C Gars Ltd
Review of C.Gars Ltd
No order update status messages and increasingly long deliveries (5 to 6 days)means a drop from my usual 5 star reviews.Products great as ever though.
Reply from C.Gars Ltd
We appreciate your feedback regarding the delivery updates and times. We're actively working to improve these aspects of our service. We're glad you continue to enjoy our products.
Kind Regards
Louise - C Gars Ltd
Review of C.Gars Ltd
This was an order for my birthday from my wife.Was like Christmas come early and got here so quick it made the day.Super packaging as ever.
Reply from C.Gars Ltd
Hi Paulie
We are so glad to hear your birthday order brought such joy and arrived quickly! Thank you for the wonderful feedback on our packaging.
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
HI Paulie
We appreciate your 5* review! We're so pleased you found our service quick and packaging perfect.
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
Thank you for your 5* review, it is really appreciated .
Kind Regards
Customer Care Team
Louise - C Gars Ltd
Review of C.Gars Ltd
Always have what I want and gets here in no time, safe and sound..my wife keeps stealing the mints, lol.
Reply from C.Gars Ltd
We're happy to hear that you consistently find what you need and that your orders arrive quickly and safely! It sounds like someone really enjoys the mints!
Kind Regards
Louise - C Gars Ltd
Review of C.Gars Ltd
Even though I know what I've ordered, it's still a pleasant surprise opening a CGars parcel.Always quick, no hanging about!
Reply from C.Gars Ltd
We appreciate your kind words! It's great to hear that you enjoy receiving our parcels and that our quick delivery is something you value. Thanks for your positive feedback.
Kind Regards
Louise - C Gars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
We appreciate you taking the time to leave us a review! We are so pleased you were happy with our fast service and packaging.
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Packaging fantastic, speed of service from order to delivery couldn't have been quicker with a time machine!
Reply from C.Gars Ltd
Hi Paulie
We are happy to hear that you received your order so quickly and it was well packaged! We appreciate you taking the time to leave us this fantastic feedback.
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Really quick delivery, fantastic packaging - my only gripe is that 2 of the cigars in my order were not what I picked, but of no lesser quality.
EDIT; Apologies, my mistake - I got EXACTLY what I ordered.🙏
Reply from C.Gars Ltd
Dear Paulie,
Thank you for your review, Im sorry to hear you have received the incorrect cigars please reach out to our customer service team and they will get this corrected for you. Our email is customercare@cgars.com
Kind Regards
Louise - Customer care Cgars Ltd
Review of C.Gars Ltd
Reply from C.Gars Ltd
HI Paulie
Thank you for taking the time to leave a review, we really appreciate it :)
We're so glad that you are happy with our service and selection of cigars and hope to hear from you again soon.
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Always have what I'm after and always quick to deliver.It's great to get a free bonus empty box for the collection too!Top class.
Reply from C.Gars Ltd
Hi Paulie
Thank you for the 5* review and lovely words. We are so glad to hear you are happy with our service and quick delivery! We look forward to hearing from you again soon!
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
Always having that special something I want to try.Always great help and service.Merry Christmas CGars.. I can't wait 'til that after Christmas dinner Fuente✌️💨
Reply from C.Gars Ltd
Hi Paulie
We appreciate your kind words and are thrilled to hear you enjoy our selection. We hope you had a wonderful Christmas and Happy New Year to you!
Kind Regards
Hayley - C Gars Ltd
Review of C.Gars Ltd
A very big thank you to Hayley for going above and beyond in sorting out that special hard to get order for me.CGars never let you down.First class!
Reply from C.Gars Ltd
Dear Paul,
We’re really grateful and appreciate you taking the time to share your rating with us.
Glad to hear you're happy with your order and our service.
Kind Regards
Michelle - C.Gars Ltd