Fast, informative, professional, and a good price.
I had a UK car (Audi A6) in Spain needing replacement rear springs. The local quote from a number of sources was €310 for the parts only with at least 10 days delivery time. Once I had found the correct part (offered by many manufacturers) I opted for shipment from Trodo in Riga (Latvia) as they offered the best price for the parts at €76 and an express shipping option. My decision to source from within the EU was prompted by knowledge of shipping from non-EU countries, like the UK resulting, in all sorts of duty/customs delays and costs.
The Trodo site (Trodo.es in my case) was very slick, informative, professional, and a joy to use. The net result was that I ordered 2 Sachs springs at one of the best prices available with express DHL shipping at €79. The customer service team were very helpful in expediting my order with a personal response to my "Brit stuck in Spain plea". In my opinion the shipping cost was reasonable with DHL delivering from Riga via Copenhagen, Leipzig, Vitoria (Spain), Seville, and to my location in Cadiz within 43 hours.
In short Trodo were at least twice as fast and half the price. My "go to" source in the future.
Reply from Trodo.es
Hello,
thank you very much for your in-depth review of your experience with us. We are delighted to see that we are working in the right direction and that our efforts are being appreciated.
We are looking forward to hearing from you again.
"Brit stuck in Spain" operation concluded succesfully.
Best regards,
Trodo