MA

Mala

United Kingdom

Reviews

Review of GB Bank


Rated 5 out of 5 stars

Excellence Customer Service

I had a great experience with Abbie. She was friendly, professional, and took the time to understand my situation. She explained everything clearly, answered all of my questions patiently, and made the whole process smooth and stress-free. Her excellent customer service, knowledge, and willingness to help were truly appreciated. Thank you, Abbie, for providing such outstanding support!

16 July 2026
Unprompted review

Reply from GB Bank

Hi Mala

Thank you for your brilliant 5-star review!

We are delighted to hear that Abbie provided friendly, professional, and helpful support, which you felt was outstanding. It's great to hear that Abbie made the process smooth and stress-free for you. We’ll be sure to pass your kind comments on to her.

Thank you for taking the time to share your experience, we really appreciate it.

Kind regards

The GB Bank Savings Team

Review of Fonehouse


Rated 5 out of 5 stars

Taila

I had a great experience with Taila, who helped me transfer my phone number to another provider. She took the time to listen to my concerns and understood why I was unhappy with my current contract. She was patient, professional, and explained everything clearly, making the whole process smooth and stress-free.

Thank you, Taila, for your excellent customer service and for making what could have been a difficult process so easy. I really appreciate your support and would highly recommend your assistance.

The best part is she did walk extra mile to always reply my email.

1 July 2026
Unprompted review

Reply from Fonehouse

Good Afternoon Mala,

We are absolutely delighted to hear about your excellent experience. It's wonderful to know that our team member provided such patient, professional, and clear assistance, making a potentially complex process smooth and stress-free for you. We truly appreciate your kind words and recommendation.

If you have any further queries please contact us at hello@fonehouse.co.uk

Kind regards,

Fonehouse Customer Support

Review of Lebara Mobile (UK)


Rated 5 out of 5 stars

Sangita one of the finest customer care…

Sangita the customer care representative is one of finest representatives that understands my query quickly and give solution their and then that’s what we need when we contact customer care

10 October 2023
Unprompted review

Reply from Lebara Mobile (UK)

Hello,

Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Operations Director

Review of Nectar