Ricardo Martins

Hello,

We are sorry that your experience did not meet your expectations and we understand your frustration regarding the payment timeframe. At HR Motor, we strive to complete all vehicle purchase transactions as quickly as possible, although payment processing may occasionally be affected by administrative procedures or banking timelines.

We take note of your feedback to continue improving our processes and customer experience.

If you need any further assistance, please contact us at soporteclientes@hrmotor.com.

Thank you.
HR Motor

Hello, we see that you’ve had a bad experience with us and we’d like to look into it so we can keep improving and help you, if possible. If you can, please send us an email at post@simyo.es
with your details and the issue, or reply via the email you’ll receive from Trustpilot. Thank you for your cooperation.

Hola Ricardo,

¡Goooooooood! Nos encanta leer que has tenido una experiencia tan buena con nosotros. Muchas gracias por tu valoración y por esa energía positiva.

¡Esperamos verte de nuevo muy pronto!

Equipo Amovens

Hello,

Thank you for sharing your feedback.

We take your comments very seriously and apologize for the delay in the delivery of your order. We fully understand the importance of ensuring timely deliveries.

We are actively working to improve delivery times and driver availability. Delays can be caused by several factors, including:

A high volume of orders

System errors

Delays in receiving the parcel from the seller

Please be assured that we will take the necessary steps to resolve this situation and improve your experience in the future.

Best regards,
The Paack Team