Andrew Nutter

The food was excellent - good size portions and very fresh and tasty. Staff were very friendly and nothing was too much trouble m.

I signed up with ADM- Group having seen an advert from Martin Lewis. My investment was for £200. In the early stages it seemed genuine enough and my personal broker, Michael Cohen messaged and called regularly. The early “growth” seemed to be excellent and after 5 weeks I my investment had grown to over £10,000. Michael said that it would be possible to withdraw some money - I only wanted a small amount but he recommended taking £10,000 as he was expecting volatility on the markets. However to withdraw money I needed to open a Revolut account which would receive my money as Bitcoin. I duly did this but then I was told by Michael that he now preferred me to use Coinbase as this was more flexible and could handle multiple cryptocurrencies. Having opened an account with Coinbase I then received an e-mail asking me to complete Anti Money Laundering regulations - this entailed me transferring a sum of £4,000 to Coinbase. At this alarm bells started to ring so I contacted Coinbase who confirmed that the e-mail was definitely not from them and was almost certainly a scam. Latest situation is that Michael assures me that my transfer of funds has been completed but that I need to complete my verification procedures with Coinbase. Coinbase have again told be that there is no transfer coming to me but that my account with them could receive cryptocurrency.
My feeling is that ADM-Group and Michael Cohen seem to be friendly, efficient and charming but that they just want to scam people. Even today I apparently have a £10,000 withdrawal waiting for me (and another £11,000 available) yet I will not ever see it. Like so many others I think that I have lost £200 but fortunately nothing more.

Virgin Media again …….. so this company has trespassed onto our property and installed some of their equipment onto one of our outside walls. Last week I received a reply apologising and offering different ways that I could get in touch with them. My wife spent over 1 hour talking to someone (apparently a manager) who promised that a Field Agent would be in contact within 48 hours …… guess what …… we are still waiting to hear from them. Virgin Media clearly don’t give a damn about sorting this matter out so what should I do ?


Okay let’s try again - Virgin Media have installed a media box on the outside of our house. We are not customers of VM nor ever have been so we do not have a customer account or reference number. Twice now my wife has contacted VM by phone and been told that somebody will contact us within 24 to 48 hours. We are still waiting - the questions we need answering are why this equipment was installed on our property, who was responsible for it and why was it put on our house. We have a case reference number and they have three contact telephone numbers so why are we still waiting ? Case reference number is C0107252939 if anyone at VM would like to update us. Although somebody from VM replied to my review and stated that they cannot discuss matters on the Trust Pilot site my query still remains - why have they not replied to us (as they have told us twice that they would get back to us within 24 to 48 hours) ? Thus situation is getting beyond a joke !

Virgin Media again …….. so this company has trespassed onto our property and installed some of their equipment onto one of our outside walls. Last week I received a reply apologising and offering different ways that I could get in touch with them. My wife spent over 1 hour talking to someone (apparently a manager) who promised that a Field Agent would be in contact within 48 hours …… guess what …… we are still waiting to hear from them. Virgin Media clearly don’t give a damn about sorting this matter out so what should I do ?


Okay let’s try again - Virgin Media have installed a media box on the outside of our house. We are not customers of VM nor ever have been so we do not have a customer account or reference number. Twice now my wife has contacted VM by phone and been told that somebody will contact us within 24 to 48 hours. We are still waiting - the questions we need answering are why this equipment was installed on our property, who was responsible for it and why was it put on our house. We have a case reference number and they have three contact telephone numbers so why are we still waiting ? Case reference number is C0107252939 if anyone at VM would like to update us.

So today we have had a Virgin Media box installed on our property. The strange thing is that we are not customers of Virgin Media, we were not approached by Virgin Media and we have no desire to use Virgin Media or any of its products. You can’t actually speak to anyone - only via on line chat and although they will send a Field Advisor they warned be about removing their equipment from my property ! Who the hell do they think they are and what gives them the right to trespass on our property and install some of their kit on our outside wall in full view from the street.



Update - following the reply received from Virgin Media my wife spent over one hour talking to someone about what Virgin media had done. Eventually she was told that she would receive either a phone call or an e-mail from a Field Officer within 24 to 48 hours ……… guess what - it’s been 48 hours and no contact has been made. So despite promises of there being lots of ways to get in touch to sort out this unauthorised installation on our property we are still waiting.

So we have done quite a few cruises on P&O over the last few years. Whilst on board last year the company brought out several new dates and we decided to take advantage of their “early bird” booking for a cruise in January 2027. Despite being told there would be a low deposit we booked and paid a deposit of £3,000. Last week we saw the same cruise on line with P&O for nearly £4,000 less than our “early bird” price. We have been told that we cannot change our original booking (which would save us money) and if we want the new price we have to lose our deposit and make a new booking - what price loyalty and why book over 2 years in advance when the price can drop ?

My wife has a complicated medical history and today she tried to book an on line travel policy with this company. After about 40 minutes of entering pre existing medical conditions she was given a quote of £555 which sounded too good to be true. I then completed an on line quote with them as she didn’t believe that the cover could be such a good price. On completion of the quote I also received confirmation that this “on line” special policy would indeed cover my wife for £555. So having been satisfied that everything was correct my wife again took approximately 40 minutes entering her details - her application / insurance policy was again agreed at £555 so she tried to pay on line with her debit card. At the critical point if actually buying the policy she received a message to say that the cover was not available to her. She tried to speak to a member of staff who, after some considerable delay confirmed that the policy was not available. When my wife asked why she could get approval on line (after inputting her medical conditions) but at the last point she was refused - she was told that’s just the way the system works and you can complain if you want to.

Wow - who would have believed that I could become a published author ? My time with Prime Publishing Agency was an incredible journey which resulted in my dream of writing a book came to fruition. From the very first contact all the way to the final stages I received excellent support and guidance. I would recommend this company to anyone who is interested in getting their work published and into the marketplace.

Our first visit to Miller and Carter at Cribbs Causeway. We have had many great meals at other Miller & Carter restaurants but this one was very disappointing. Usually we are not rushed but tonight we had just finished our starters when the main courses were delivered. My wife ordered a medium to well done steak but it was definitely under cooked and she could not eat it. We did mention this to the waitress but she didn’t really seem to bothered about it. Whilst the restaurant was clearly busy we did not feel valued and I certainly wouldn’t rush back to this venue. A real pity as Miller and Carter usually offer great service and food.

I have used Flying Flowers many times - this occasion was for my wife’s birthday. I chose a display including freesias as they are my wife’s favourite flower. Unfortunately when the arrangement arrived there were very few freesias and hardly any nice smell.

Oak Furnitureland ...... again - well after my last review I did get a phone call from a lady who promised to call back within 24 hours ....... no she didn't ! I then spoke to customer services and explained that our order was not complete (4 parts leather sofa and 1 part cloth / material) ! The gentleman agreed that they would issue a credit for £99.99 delivery charge and this would be passed to the loan company and taken off our sum borrowed. Surprise surprise ..... today the order has been completed (we now have leather but the colour doesn't match and the delivery man said it will fade in time). Next I try to settle the finance agreement but this does not include the credit that I was promised but does include interest ! PLEASE TAKE MY ADVICE NEVER DEAL WITH THIS COMPANY

Further to my last review dated 28 June 2022 I had a reply from Sophie to say they would be contacting me …… surprise surprise I have heard nothing. However today, 2 August our sofas have arrived (all in accordance with the revised date and time) - all good so far except we have a two tone sofa - 4 parts in off white leather and one in contrast which is in a beige material ! Does this company really care about its’ customers ?

Second time we have used the Sandwich test centre. Amazing service, friendly, efficient and caring - such a pity that you are closing this site as we were very impressed.

Ordered two sofas on 27 January with a delivery date of 16 June 2022. Phoned on 30 May to check delivery was still on time as we wanted to sell the old sofas. All appeared to be looking good so we sold the old sofas and then on 10 June we received a message to say one or more items were not available and so we had to book a new delivery date. Explained that we now had no furniture and earliest “expected” delivery available was 2 August ! So sitting on floor wondering if the next delivery date is realistic. Why were we told delivery was still on time only to be told 10 days later it wasn’t ? Bloody uncomfortable sitting on a wooden floor but do Oak Furnitureland care ?

Viagogo ……more like Via No No

In January 2020 my wife purchased tickets for myself, my father and my brother to see the Mrs Browns Boys tour. Sadly my brother died in March 2020 and my father passed away in April 2020. The show was cancelled due to the pandemic and was rearranged twice. We listed the tickets to be resold as we were advised that the tickets were non refundable as the event had only been postponed not cancelled. In April this year we again listed the tickets to be resold as the show was again rearranged for 18 June 2022. Today I have tested positive for Covid so we have a situation where two of the people who wanted to see the original show have died and I have to self isolate. However Viagogo still say that there will be no refund. What an absolute shambles of a company and a ridiculous ticket policy. Never again will we have anything to do with this pitiful company who won’t even speak to us in person ……. and the easy resell option just doesn’t exist.

Had to upgrade a lateral flow test to PCR - excellent service abs communication throughout !

Needed to upgrade a lateral flow test to full PCR and Oncologics help desk were fantastic in making sure we met current requirements

This company is truly pitiful - we have had a credit balance of over £1,500 for over 5 weeks and despite having the meter readings verified (and a Smart meter installed at their request) they are still not dealing with the refund. The customer service telephone number is completely useless - minimum wait time seems to be at least 45 minutes and then you wait even longer to be put through to “the right department”. A company that prides itself on its’ customer service yet will not deal with a refund despite repeated requests. Tried using the app as I was told this would speed things up but the app has no message centre or contact details.

We paid just under £8,200 for a new shower unit - most of which was paid before the work was started. The salesman was very reassuring and told us the company provided excellent installers who only worked for the company and that customer satisfaction was the most important factor in why they were so successful. The work was scheduled for 3 days beginning on 26 April and the workmen arrived promptly as advised. Unfortunately the construction could not be completed within the 3 day period as one of the panels was incorrect. The workmen informed head office who said another would be dispatched on Thursday - the installers clearly stated the panel needed to be a left hand one but another right hand one was delivered. Unfortunately we were again sent a RH panel so the workers spoke to head office and again clearly stated what was needed. At 6;00pm on Friday 30 April the correct panel was delivered. The men turned up on Bank Holiday Monday 3 May and completed the installation - we were very satisfied with the workmen and felt sorry that they had been made to work on the Bank Holiday. The first time that the shower was used a small retainer clip came out and I contacted Mobility Plus. I told them that we needed someone to come back to fix the part that had come out and informed them that I would withhold the final payment because (a) there was a small problem with the shower, (b) the company still needed to remove the rubbish from the site and (c) I felt that we should be entitled to a reduction due to the delay in the installation being completed. I was assured that someone would come back to me however apart from a message on a mobile phone nobody contacted us. The rubbish was cleared from the site but nobody told us when this was going to happen. On 13 May my wife received a call from the accounts department demanding the final payment and offering a £75 reduction - she explained that we were still not happy with the shower and had expected somebody to call and fix the broken part - he said that this was not his concern but promised to let the right department know so we agreed to make the final payment. We are still waiting to hear from the company. The one reason we chose this company is because the salesmen promised us that the customer service was the basis of its’ success yet our experience suggests it us anything but poor. I would not recommend this company as our dealings with them have been appalling.

We contacted Imagine Cruising with regard to an offer of a cruise in the Daily Mail. The lady we spoke to said she was not in sales but would take our details and pass them on to the correct department who would call back in 10 minutes. Waited for over 2 hours and nobody called back.