NB

Nicola Burch

United Kingdom

Reviews

Review of Appliance City


Rated 5 out of 5 stars

Reply from Appliance City

Thank you for your 5 Star Review!
We really appreciate your positive feedback and thank you for taking the time to give us your valued opinion, we will pass your comments onto the team.

Review of Currys

Review of Octopus Energy


Rated 1 out of 5 stars

Poor communication and slow installation of solar

Attempting to get a solar installation, having paid a deposit in December! Communication with Octopus is quite difficult and there is little response to email and slow follow up by phone despite raising a complaint. At the end of March we were told the system needs to be changed to meet with the grid requirements, having agreed to this…. Another black hole of communication and still no installation date. Very disappointing and certainly does not measure up to other people’s positive experience.

30 March 2026
Unprompted review

Reply from Octopus Energy

Thank you for leaving this review.
We really appreciate all feedback, even negative feedback.
We are always looking to improve our service and use reviews like these to identify where we might have gone wrong.
Unfortunately, with the information you provided, we’re unable to find the relevant account on our system.
Please get in touch with us by emailing hello@octopus.energy or calling 0808 164 1088 (lines open Monday through Thursday, 9 a.m. to 5 p.m., and Friday, 9 a.m. to 4 p.m.).
We’ll be more than happy to help you with your query.
Octopus Energy

Review of JoJo Maman Bébé


Rated 5 out of 5 stars

Fabulous shop in Sevenoaks

As usual great services and lovely with our grandchild. Fantastic to have a good choice of clothes and some expert advice in the Sevenoaks store.

20 June 2025
Unprompted review

Reply from JoJo Maman Bébé

Good Morning Nicola,

Thank you for sharing your experience! We’re so happy to hear that our Sevenoaks team made your visit a special one for you and your grandchild. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!

Best wishes,

The Jojo Team.

Review of American Golf


Rated 5 out of 5 stars

Exeter staff are very Helpful

Good support and great present wrapping!

28 December 2019
Unprompted review

Reply from American Golf

Dear Nicola,

Thank you so much for your kind review.
We take great pride in our customer service and will share your positive experience with all our colleagues.
Thanks for choosing American Golf.

The AG service team