Significant savings on the Tunnel, we needed the pet lounge option, which we also took on the way out. Compact but useful space, small external area, more suited to the P's and P's than exercise, but hey, P and O at least give a damn and offer the option. Being a solo human traveller, I could not explore the boat with the dogs, as we were restricted to the designated lounge. I will use again, it makes a difference knowing that if delayed, the dogs are not going to get stressed, and that we can mix with other like minded travellers. Free hot and cold drinks help too.
28 May 2026
Reply from P&O Ferries
We are so pleased you found significant savings and appreciated the pet lounge option for your journey. It is wonderful to know that this service provided peace of mind for you and your dogs, especially regarding potential delays.
We hope to have the pleasure of welcoming you onboard again soon!
I got my NIF number in good time, via their standard service. Andre was my initial contact, very calm, measured and excellent English spoken. I would have found it helpful to have it front and centre as to what documents I would need to hand, at the outset. As it was, I was good to go. Waiting on an appointment over the weekend for a solicitor was a bit tedious. That said, the Google meet with Jessica was super brief and I got my NIF within 24 hours of the meeting. Nice people to do business with.
Unlimited data means subject to what we thinks is fair. To be fair, I was on track for about 80GB data in the month, as I use a lot of video and watch movies- the E-Sim was for my journey and initial stay in Portugal. What I object to is not declaring exactly the Fair Usage at sign on, I would have managed my data differently. I got no notification and spent a good few hours figuring stuff out. Thanks Fonus. Not. I also could not receive emails, or top up my Revolut account leaving me vulnerable. I tried to reply to their belatedly received email, outlining similar points to the above-but of course it is a "no reply" email address. Hence I feel that this negative review is more than fair. BTW, Portugal internet uses more reliable internet providers in Vodafone. It is faster, cheaper and claims to be fully unlimited for hotspot use, and tethering. Duh
Travelling in Europe, mainly Portugal, despite being only 2.5 days into a 7 day contract, it suddenly stopped working leaving me exposed: no access to breakdown services, Revolut, contactless etc. Contacted live chat, they wanted tech details, they could not find me on their system despite 2 purchases linked to email address. I refused to log off my new provider internet access to reactivate their sim, so I could note requested details, and then go back to my working esim from a new provider, and then go all the way through AI chat to get to live chat and run the risk of a rinse and repeat performance. I note the mainly super-positive reviews but my experience is anything but. Fonus my new provider is fully international, and cheaper. Oh, and it works. Disasters avoided.
14 March 2026
Unprompted review
Reply from EIOTCLUB
Hi Andrew,
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you’ve experienced.
I have carefully reviewed your communication history with our team from March 14th, as well as your order details. Records show that you purchased two 7-day unlimited Europe data plans on February 28th and March 7th, respectively.
Specifically:
The eSIM profile purchased on Feb 28th was activated that same day and expired after 7 days on March 7th.
The second profile purchased on March 7th was also activated immediately and expired on March 14th—the same day you reported the service stopping "2.5 days early."
Based on the activation timestamp and the 7-day validity period, it appears your service concluded as scheduled on its natural expiration date, rather than cutting off prematurely.
One quick tip for the future: unlike many travel eSIMs, EIOT profiles are rechargeable. You don't need to buy a new profile each time. Since you purchased a new one on March 7th immediately after the first one expired, you might have missed this option.
To manage your service more easily, you can simply download the EIOT App or visit our recharge website to create an account. Once you bind your eSIM’s ICCID to your account, you can:
Top up your existing eSIM directly.
Track your data usage, activation dates, and expiration times in real-time.
Access your full transaction history.
Furthermore, having your eSIM linked to an account allows our support team to look up your details using just your email address. Without this link, we can't find any information with your email. We require either your ICCID (found in your original QR code email) or your Order Number to troubleshoot any issues.
We have also sent you a separate email to gather more details. Please feel free to reply to that thread or reach out to us at info@eiotclub.com anytime. Rest assured, we are here to help and will get this resolved for you as quickly as possible.
I am beyond delighted having spent months using a combination of DuoBingo (!) and its pot luck systems together with Google Translate to finally transfer to PP. I feel as though I am learning- and it is uniquely Euro-Portuguese based. The content is extensive for each level and the topic based learning is enjoyable. Grammar, tenses, conjugations are all reinforced through natural, topic-based exercises. My main challenge is to change pronunciation from Brazilian Pt to Euro. The listening and repeat-back exercises are superb for this. Duo only does Brazilian Portuguese. The other facet that makes PP a boon is that it all exercises relate to actual Portugal contexts, and culture. I am certain that this system will massively help to prepare me for any one to one tutor sessions as I will have a strong grasp of the essentials and a solid foundation to progress to C1/C2 CEFR levels.
I commissioned an independent review from Hab Check, I am a motorhome broker.
The security of an unbiased perspective was essential. The feedback was detailed, practical and reasoned. I felt great confidence in Glenn. He dealt with a less than straightforward situation as the owner has a lot on her plate, and a lot riding on the inspection. Glenn went down well with the owner who took on board his observations.
I felt that Glenn and Habcheck provided a very good service and gave a very good summary of the motorhome in question. I will use them more often than not when I have a motorhome with less than full history and I need the expertise that they provide in areas where I am less than confident.