AN

Anne

Ireland

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Rated 2 out of 5 stars

No problem with hairbrush good…

No problem with hairbrush good price. Got charged €7 for delivery hairbrush arrived in large box with loads of wrapping which wasn’t needed.

21 August 2023

Reply from kudoshair.ie

Hi Anne,

Thank you for taking the time to leave a review. We'd like to clarify a few points regarding your feedback.

Our standard delivery charge is consistently set at €7. We offer free delivery, but it is exclusively for orders over €75. Given that the hairbrush you ordered was priced at €7.95, the free delivery option would not be applicable.

We pride ourselves on our eco-friendly and recyclable packaging. We've invested in high-quality, eco-conscious packing paper to ensure orders reach our customers in prime condition. The amount of materials used in every order is deliberate; we aim to strike a balance so that items are protected and arrive undamaged.

While we appreciate your perspective, we stand by our practices as they align with our company's core values and commitment to both product quality and environmental responsibility.

Thank you for sharing your thoughts.

Kind regards,
Alan

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