Andrew Emil

Hi Andrew! We sincerely regret the inconvenience you experienced during your booking. However, we would like to clarify a few points regarding your review.

You personally selected and booked the cabin through our system. As soon as the issue with availability became apparent, we proactively offered you an alternative storage cabin that was four times larger than your original booking - at no additional cost. Unfortunately, you chose to decline this offer. We believe this was a very fair and generous attempt to resolve the situation, and we feel that the term 'scam' is entirely unjustified in this context.

We take our service quality seriously and distance ourselves from such accusations. Nevertheless, we would be happy if you gave us another chance in the future to prove the true quality of our service. In the meantime, we wish you all the best.

Best regards,
Storebox Team

Thanks for your review.

We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.

Please contact us on customercareeu@panzerglass.com, then we will find a solution for you.

Kind Regards
PanzerGlass™

Hello Andrew, it's wonderful to see that you’re loving the PLNTS experience! 🌱 
Warmest wishes, Emma from PLNTS

Dear Andrew Emil,

unfortunately, you don't formulate any differentiated criticism, so we can't really understand what you don't like about Parship. We hope that you will find happiness elsewhere.
Many greetings from the Parship team

Guten Tag,
leider haben wir weiterhin eine riesige Anzahl an Anfragen auf diverse Fragen in unserem Kundenservice. Wir haben aber hier einige neue Tipps zusammengestellt, wie Sie etwas Einfluss und Geschwindigkeit in Ihre Wünsche und Anfragen bringen können:
https://www.hygi.de/faq/aktuell-verzoegerungen-corona-virus-covid-19?faq=startseite#faq6
Wir bedauern, dass die Corona-Ausnahmesituation uns weiterhin 24/7 in Beschlag nimmt, aber sind zuversichtlich, dass wir Sie bald zufrieden stellen können.
Your thief-free hygi.de Team

Dear Mr Emil,

Many thanks for your feedback, and we apologise for your experience.

Could you provide us via email your account details so that we can have a look at your account, to see exactly what the issue was?

In the meantime, you should know that Fidor Bank would not lock your account for no particular reason, and this reason must have been communicated to you via email when your account was locked.

We are glad the issue has now been resolved, and we hope you have a better experience using our banking services going forward.

Best,