Z Toth

Hi there,

Thank you for taking the time to leave your review on Trustpilot.

My name is Almir and I am a team leader here at Octopus Energy. All our rewards usually have a 24-hour window where they need to be claimed, and are covered under our section 5 of Octoplus Monday Scratchcard: Terms and Conditions.

If you require anything else or would like to provide any additional feedback regarding this, please let me know!

I will be reaching out to you through email as well.

Kind regards,
Almir

Sorry to hear about your experience with our drivers. Please reach out to help@inpost.co.uk for assistance, and we'll work to improve our service.

Dear Z Toth,

Thank you for taking the time to leave a review.

I'm really sorry to hear about the issues you've encountered during this process, and even more so for the inconvenience this has raised.

Although, the reference you've provided within the relevant field isn't a DHL Express tracking number. I can confirm this item has been sent using the DHL Ecommerce UK division. As we don't have access to their systems, I won't be able to attain any of the details or assist further with this complaint I'm afraid.

I can only advise you to reach out to DHL Ecommerce UK for further assistance, I do hope the matter can be seen to and resolved as soon as possible.

Kind regards,

Amrick

Hi, Thank you for your feedback.
I'm Sorry to hear about the experience you received
Your feedback is valuable for improving our products and services, Thank you for bringing this to our attention.
Many thanks Eurocell.

Good afternoon,

Thank you for your feedback, I'm sorry to hear that your cashback has tracked at an incorrect amount resulting in your bonus not being honoured,

I have requested some further information so that I can look into this for you,

Thank you,

Hello Z Toth,

I'm sorry to hear you're unhappy with Simplyhealth. All submitted claims will show on your portal so I am unsure why yours has gone.

In order for us to investigate this further, please email us at customerrelations@simplyhealth.co.uk with your full name, date of birth and home post code.

Kind regards
Esther
Customer Relations
Simplyhealth

Hello, thank you for your feedback! Temu is an e-commerce company that connects consumers with a network of merchandise partners, manufacturers and brands with the mission to empower consumers to live their best lives. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team

Good afternoon,

Thank you for your feedback, I'm sorry to hear that you are unable to raise your claim,

I have requested some further information so that I can look into this for you,

Thank you,

Hey there, we want to understand why you feel that way. If there’s anything you’d like help with, you can reach us through our Contact Us page here: https://bit.ly/3C43TKN. Our team is available Mon to Fri 8am–10pm, and Sat to Sun 9am–8pm. You can also call 333 from a Three phone or 0333 338 1001 from any other line (Mon–Fri 8am–8pm, Sat–Sun 9am–6pm). -Kashish

We understand why that would feel frustrating, especially when you’re trying to make a decision before work starts.

Just to clarify, you can leave feedback even if no work was carried out. When submitting a review, you just need to select the option that no work was completed. That way you can still share your experience at the quoting or communication stage.

If you’re still looking for a roofer, it’s worth speaking to a few and comparing quotes so you feel confident in your choice.

Checkatrade Team