Do not subscribe if you prefer transparency & good partnerships
intransparent conditions, automatic subscription renewals of 9% without consent, inflexible customer support
27 January 2026
Unprompted review
Reply from Payhawk
Hi!
Thank you for sharing your feedback.
We are genuinely sorry to hear your experience did not meet expectations, particularly regarding our subscription renewals and perceived transparency. We want to clarify that our dedicated customer support team provides live, human assistance daily from 9 am to 5 pm to help with any inquiries.
Furthermore, our complete terms and conditions are always publicly available for review at payhawk.com/terms. We value your insights and are committed to improving our communication and services based on feedback like yours.