Previous customer
Previous customer - phone seller tried to win me back by being very dishonest.
He said things on the phone about the contract and when I received it on email ready to just click "accept" it didn't align with what he told me.
11 March 2026
Unprompted review
Reply from Velkommen
Hi Laust,
We are sorry to hear, that the agreement you said yes to on the phone, did not align with the contract you received. That is not the standard that we wish to provide you.
I will make sure to follow up on this case internally😊
Kind Regards,
Frida
Velkommen