AJF

Easy to order, quick to deliver and an excellent price. I will definitely use you again

The fire damage claim and subsequent repairs were quite complex and took a long time due to party walls and having to work with the next door property, where the fire had happened. Mark was incredibly helpful in liaising with the various parties and made the whole process very easy for me.

A con. This is exactly the same company as Omelia and Oliver, who make out they are a Canadian company but are actually a China-based purveyor of tat that looks nothing like the photos they use.
Avoid at all costs

A con. The rings are cheap tat, and look nothing like the photos. They promote them under a different brand name, pretending that it is a small business based in the UK, then send total rubbish from China in the post.
Avoid at all costs

A con. Terrible quality product that looks nothing like the photos. And they sold them to me under a totally different brand name - it was only when I got the confirmation email (telling me I can’t cancel an order) that the Omelia and Oliver name came up.
Avoid at all costs

The blind took over 3 weeks to deliver, not 2-4 days as per their website.
No-one EVER answers the phone, it just goes straight to an automated message.
The only time I got a reply to an email was when I tried to cancel the order - I was told it had left the factory the day before - it hadn't. (I also emailed asking someone to call me back about placing a large order for blinds, but that was weeks ago, and no-one has made contact)
The blind was fine when it arrived, but their customer service is non-existent and I won't use them again.

Well made, great fitting, look good - as always.

I ordered a bracelet, it didn’t fit. I returned it to the return address given on their website, but it came back to me marked as “not collected”. I contacted them and after weeks someone eventually emailed me and told me to return it - again. I have done exactly that, the tracking shows it has been delivered 2 weeks ago but is still waiting to be collected by them.
In the meantime, I am still waiting for a refund and they only seem to check emails weekly, if that.
Very, very poor customer service.
return no SR23-4105210051

Carlos did everything possible to find the solution to extending our wifi coverage to an outside office. The advice was considered and detailed and although Gigaclear couldn’t provide the solution, they still gave advice.
We get our household broadband though Gigaclear and it is excellent,

They quoted my mum £145 fixed price (it says exactly that on the quote they sent) and were going to come between 9am and 1pm. At 12.50pm they called to say the price was actually £700. She cancelled.
Obviously this is how they operate - fraudulently and dishonestly - and I urge anyone to read all the 1* star reviews before even thinking about booking them. And then don't book them.

The product was delivered very quickly and questions were answered quickly. I had to return the product (not due to any fault on their part) and this was dealt with really efficiently. Excellent service

Not worthy of one star.
The product my son purchased for his girlfriend was either returned goods or a fake. Really shoddy. No reply received from his polite email asking for a refund.
How I wish he’d read these reviews before he parted with his hard earned money.
Steer clear