MaRe

Hello Malte,
Thank you so much for your fantastic review! 😊 It's great to hear that everything went smoothly with your order. I'm glad you found our selection and prices to your liking. The Black Diamond Session Suede is indeed a great choice for your adventures. Looking forward to supporting your future outdoor endeavors! 🏞️
Best regards,
Clement - Hardguide

Dear MaRe,

Thank you for taking the time in sending us your feedback.

I understand that you may be upset at the situation, but it seems that there may be a problem with the key you entered from the seller. I would recommend that you check the 'View Scan" button under the order in the "Bought Items section and check to see if there is any typos with the key. If you are still not able to do so, please reply back to the ticket you have open with our support showcasing screenshots of the issue and from there, we will be able to guide you in the right direction for a solution.

In any case, we always remain at your disposal.

Best,

Michael S
G2A Team