Estonia
Review of Hemnix
A final warning to potential customers!We made a mistake by ordering a T-shirt from this company. The customer service is terrible: they ignore emails and refuse to give any information regarding delivery. As of today, our item still hasn’t arrived. Do not risk your money with them.
Review of Salento beverages
Часто покупаю там вино.Оно прекрасно!
Но очень долгая доставка в нашу страну Эстонию.Месяц.
Review of Vinokilo
This is a terrible flea market!! things are not branded. Just rubbish. Waste of time and money on entry.
Reply from Vinokilo
Hey Inga! We’re sorry to hear you had a negative experience. We strive to offer a diverse selection of quality items, but it seems we fell short this time. Your feedback is valuable, and we will use it to improve future events. Thank you for taking the time to share your thoughts.
Review of Revolut
Нет поддержки! Только бот!! Постоянные сбои. Деньги не перевести. Не советую!
Reply from Revolut
Hello there!
We are really sorry to hear about the situation that you faced. We treat feedback with the utmost care and we will take steps to improve the area you mentioned.
Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations and we have reached out to you here on Trustpilot to get some more data from your end so that this could be looked into internally.
In case of any issues with transfers, please reach out to us via the in-app chat. Our agents are available for you over there 24/7. To start a new chat, please go to the Profile section -> "?" bubble -> scroll down, click on "chat with us" -> type in "live agent". Alternatively, you can reach out to us via feedback@revolut.com.
The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. Here at Revolut, we’re always trying to streamline our procedures and processes to improve the experience for our users.
Yours,
Revolut Team
Review of mytrip.com
Советую не связываться с этой компанией. Если возникнут трудности, они не отвечают ни на письма, ни на звонки!! В случае с пандемией это показало с очень плохой стороны.
Review of Ticketbar
Заказала билеты в Кекенхоф в парк .Оплатила,деньги ушли сразу.Билетов в течении суток не было.Написала письмо.Ответили что вышлем в течении дня.Ждала.В течении суток опять нет.Опять написала.Ответ.......ждите в Парк еще билетов нет в доступности.Зачем морочить голову,если билетов нет еще.А деньги берут сразу......Если не хотите проблем,лучше не пользоваться этими услугами!!!!!
The problem was solved.There was compensation for the inconvenience.I hope in the future everyone will take into account.
Reply from Ticketbar
Dear Mrs. Fedorovic,
Thank you for your message.
Our customer service team will take care of your order as soon as possible. Please also check your spam-folder.
Do not hesitate to contact us at customerservice@ticketbar.eu if you have any further questions.
Kind Regards,
Ticketbar
Translation by Google Translate:
Уважаемая г-жа Федорович,
Спасибо за ваше сообщение.
Наша команда обслуживания клиентов позаботится о вашем заказе как можно скорее. Пожалуйста, проверьте папку со спамом.
Не стесняйтесь обращаться к нам по адресу customerservice@ticketbar.eu, если у вас есть дополнительные вопросы.
С уважением,
Ticketbar
Review of City Sightseeing
Большие промежутки между остановками.Не обозначены уонкреиные места остановок.Всё сложно и запутанно.Рассказ на русском велся не интересно.
Reply from City Sightseeing
Dear Inga, Thank you for sharing your thoughts with us. We are sorry to hear about your experience in Berlin. We will pass your comments to the local operator so that they can take them into account. We are not permitted to put up signs to indicate the bus stops due to traffic regulations. Kind regards,