paul webber

We ordered a shower screen which according to the tracking was dispatched the following day. On the 5th November it allegedly arrived at the delivery depot - which reading other reviews seems to be where orders go to die. We were then given a couple of dates for delivery, on which of course nothing turned up. GEL Express are virtually impossible to contact. Their contact form online only accepts German addresses and the international query page that I came across needs a depot i.d. number. What depot, where? So, it's now nearly two and a half weeks since it 'arrived' at the depot. The supplier messaged us once with a promise to call back the next day - nothing heard.

As you can see below, GEL Express actually did reply. However, although their reply expresses regret over what has happened it fails to actually answer the salient point, where is our shower screen? Nearly two months on and nothing, still.

Spent the morning sorting out a replacement scooter for my daughter, then got her to arrange the insurance. Bennett's charged her £37 for an admin fee to change from her existing 125 to the replacement. then it was casually mentioned to her that the insurance policy only had 1 month left to run. Therefore, the admin fee was probably equal to or more than the amount left on the policy. When I suggested that she rang then back to cancel the change they cheerfully informed her that this would incur a £50 cancellation fee. Biker friendly insurance - my a*se!

Of course if anyone from Bennett's would like to respond or discuss this I'd be delighted. I have three bikes, and guess who is unlikely to figure in my searches for insurance this year.

This lab used to provide the service for Jessops until recently. Jessops chose to move to Fujilab, consequently nearly doubled the price for no obvious benefit to the customer. I chose to stick with Cewe; really nice quality prints at a very good price. I tend to order batches in excess of 50 so that matters to me. The choice of formats (original or classic on a nominal 150mm print) is very handy too. My only reservation is the delivery time once the prints have been despatched. This can take up to 4 days; I know that is in the hands of Royal Mail but at nearly £3 an order they could probably be sped up a bit. Generally though, very satisfied.

Item delivered quickly but due to slightly ambiguous description will need to be returned. however, the returns process looks very straightforward, so no complaints there (yet!)