Customer Dee

Thanks for the lovely feedback, Dee. We are delighted to hear you had a positive experience and that both the product and our communication stood out.

Hi Dee,

Thanks for your feedback.

From time to time we reach out to people who have advertised their campervan or motorhome on other marketplaces to let them know there are additional places they can promote their vehicle. Many sellers appreciate the suggestion as it helps them reach more potential buyers.

Listing on Life With A Van simply gives sellers another platform where thousands of campervan buyers are actively searching. As with any marketplace, the number of views and enquiries can vary depending on factors such as the vehicle, price, photos and current demand.

Many vehicles listed on the site receive strong interest and sell successfully, though of course results can differ from listing to listing.

We’re sorry to hear it didn’t work out for you this time, but we do appreciate you giving the platform a try and wish you the best with your sale.

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced and appreciate you taking the time to let us know.

Please note that each card includes clear instructions printed on the back to guide you through the redemption process. In addition, we have a comprehensive Help Centre available on our website and a dedicated customer support team accessible via our live chat facility for anyone who needs extra assistance.

We understand how frustrating technical issues can be, and we’re continuously working to improve the experience for all customers. If you encounter any further problems, please reach out through our chat service so we can resolve them quickly for you.

Thank you again for your feedback—it helps us make things better.

Warm Regards, The YouChoose Team

Thank you for sharing your feedback. We’re sorry to hear that your experience so far has been frustrating, and we appreciate the opportunity to clarify.

YouChoose is designed as a two-step multi-brand gift card, which allows customers to exchange their credit online for the brand or brands of their choice. This approach offers flexibility, choice, and security, ensuring you always have plenty of options—even if one retailer ceases trading—which isn’t possible with a single-brand gift card.

We understand that the process can feel different from traditional gift cards, but we have thousands of happy customers using the site successfully. To make things easier, we provide clear step-by-step instructions on the back of every card, a help centre on our website, and a dedicated customer service team ready to assist anyone who needs extra support.

If you still need help completing your redemption, please contact our team—we’d be happy to guide you through the process and make sure you can enjoy your gift without further frustration.

Thank you again for your feedback. It helps us improve and continue working toward making the experience as simple and transparent as possible.

Warm Regards, The YouChoose Team

Hello there,

We appreciate you informing us to your issue. You can be assured that Complete Savings generates significant cashback savings for its members.

Complete Savings is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.completesavings.co.uk

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

If you want us to investigate your complaint and provide you full details on how and when you signed up for the programme and agreed to the T&CS, please provide us with either your membership number or email address so we can identify your record. You can do so by sending an email to mary@completesavings.co.uk.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings

Hello there,

Thank you for pointing out this concern to us. You can be assured that Complete Savings generates significant cashback savings for its members.

Complete Savings is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.completesavings.co.uk

You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.

Thank you for providing details. Upon checking, we have cancelled your membership on 4 September 2024. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
Complete Savings

Thank you for taking the time to leave your review and for your feedback, this is great to hear 🙂 If you require any further assistance, please contact us on Facebook or Twitter, or head to the Contact Us page on our website. You can also head to the help section of our Tesco Mobile app and chat to us there, we'll be more than happy to help.