Neil Joseph Woerner

Action scenes in Odysseus WAY too loud! I literally had my fingers in my ears during the action scenes because it was just so shockingly loud. I actually have some hearing loss, and this was still WAY too loud for me. It really takes away the enjoyment of the evening and makes me not want to chance it again. I have been to this theater several times over the years and everything else about the theater and staff are excellent, but holy crap! WAY too loud.

The worst logistics company. 1-star is one too many stars.
On the same day PostNord driver refused to drive down our driveway because of snow- and redirected the package to a location 30 km away, when the nearest shop is just 2km away- GLS delivered their package to our door with no problems. We called the customer service number on the Post til Afhentning document document left in the post box, but- as expected- it is only a recording directing you to the chat in the PostNord app, which is useless, because real people are always too busy to chat with you and the bot is useless. Typical PostNord. TERRIBLE service and NO customer service. Unfortunately, we don’t have control over which company is used for deliveries. We will never give them our business.

The driver assigned to my area should not be driving. They refuse to drive down my driveway when there is ANY snow at all. We put delivery to package shop in the modtagerflex details, but they still “attempt” delivery, then send it Alllll the way back to Odense and it’s often delayed 3-4 days. Each. Time. This time I put a sign at the top of the driveway telling them there is no good reason to not drive down. Still, they refused. Bring? No problem. GLS? No problem. PostNord? ALWAYS a problem. Also… there is ZERO customer service, so you just have to wait for them to decide when to deliver your stuff. PostNord (at least in my area) is TERRIBLE- and I have no way of telling them directly because there is no way to contact customer service. 🤷‍♂️

Problems again. 75% of deliveries in the past 2-weeks have had complications: delayed or lost. The driver assigned to my region refuses to drive on 1cm of snow OR read the Modtager Flex options for alternate delivery. Customer support is completely absent- leaving the customer hanging until THEY decide they want to communicate. Just awful service and customer service. I have given up hope on their improving. I will stop using online shops that use PostNord. It is not worth the repeated frustration.

No customer service.
Will not drive on 2cm snow.
Losing packages.
Cannot get customer service on the phone.
Cannot get customer service via chat.
Just useless.

Last delivery the driver actually lied and said they made an attempt but no one home. 1. This was a lie. 2. The Modtager Flex location was the carport. Which they ignored- meaning i had to go pick it up. But at least time they got the right package shop- not like last time. Of course the time before that, they lost my package, so… they are improving???
This company looks very polished, but they are not professional.

No customer service at all. Following a failed delivery attempt (because of 5cm of fresh snow on the driveway), the package is now in limbo. The chatbot tells me to wait for 3 business days. I wait. After 3 business days- during which there is no update on the status of the package- I try to contact customer service. The phone does not connect and insiead tells me to go to the chat. he chat tells me there is nothing it can do and if I want to contact customer service. I reply "Yes", to which I get the message "Customer support is very busy right now... can I help you?" Crazy. "Normally" the app and system works really well, but it is SERIOUSLY flawed for when things do not go EXACTLY according to plan. Really disappointing service... and frustrating. My package has been missing for 5 days and I have no idea what to do. Why don't they push the package to the nearest package shop and send an SMS informing of the redirect???

Helpful & trustworthy & dependable. Super nice and with reasonable prices.

Since I starting buying stuff from Thomann, I have interacted with multiple customer service reps- to help modify orders, etc. and honestly, they are all equally amazing. Seriously… the best customer service I have ever encountered.

One.com support has been extremely helpful on more than one occasion. I rank them as high as possible for any internet/chat/email support available!

They permanently removed a charger at Kildebjerg Sud on Fyn, leaving one charger and a long queue of frustrated el-bil drivers waiting to charge. What’s the use of picking a company because they have highway chargers if they put 1 charger in? Soooo frustrated with them as a company. Each experience is worse than the last.

I recently had a very structured and helpful on boarding session with the professionals at Lodgify. Several Lodgify colleagues were on hand to answer questions and to provide helpful suggestions regarding the configuration and use, as well as with content and strategy. I couldn’t ask for a more comprehensive, hands-on, startup. Thanks, Bryan! :)

New roof and assorted extras. We had the roof replaced on our old farm house along with additional work as it became necessary. Daniel- the owner- is super professional and knowledgeable, and manages to keep his leaders pulling the same direction. Complications were managed proactively, and in our best interest and Nikka ensured good communication on planning and resources. All-in-all, a uniquely tolerable builder experience. ;)

The worst app in the history of apps.
I’m sure they had great intentions when “designing” this thing, but it is soooooo terrible to set up or make any changes.
It is quite literally, the WORST thing about living in Denmark. Once it’s up and running it gets 3 out of 5 starts, but if you want to change your telephone number or, God forbid, get a new phone… buckle up. It’s going to be a bumpy ride. Luckily, the support people have been SUPER helpful and patient. So… hats off to all of those hardworking professionals!

I’m not even an Allego customer and their customer service went above and beyond ANYTHING I have ever experienced. I am an E-On customer in Denmark and after they basically said “good luck”, we can’t help you, I called Allego and they not only found where I was, but gave me an emergency charge because of my situation. This was the most proactive, helpful customer service I have ever experienced. She saved my day! Thank you, whoever you are!

Items ordered arrived in less than 24 hrs. Amazing. GLS Danmark is 1.000 times better than Post Nord in every way. I have decided against ordering things from some companies JUST because they use Post Nord. With GLS, I can trust that there will be no problems. My favorite logistics provider in Danmark. :)

I have been a customer for 2 years and this is my summary.
1- Highway chargers are OFTEN out of order and the people in charge of support give ridiculous advice to find next charger. One advised me to drive from Middelfart to Nyborg. What???
2- Customer service is not just bad, it’s terrible. I mean TERRIBLE! They are consistent one or more of the following: unresponsive, give completely unhelpful support, will not connect you to a person- only a receptionist or similar- they patently refuse to connect you to anyone who can actually help.
3- They absolutely refuse to pay credits that are earned. I’ve been waiting months and have contacted them several times- both my email and by phone.

This company just sucks. You might do better with one of their competitors if you are looking to start with an EV. Maybe Clever is better? Whatever you do, do your research before you sign with these incompetent (and bordering on criminal) turds.

A package that someone sent me as a gift, arrived, I was notified, and the gift recovered. Isn’t that the role of a logistics company? Job well done, I guess.

Order was easy; it was delivered as promised, product was exactly as promised.

Website was very complete and easy to navigate, though I found it difficult to compare different sheds. Many of the descriptions between sheds contained different information. Maybe a "Compare Sheds" feature could be considered for future enhancement. Order was simple and easy, packaging was professional and delivery was fast- despite ordering around Christmas. Assembly of the shed, however, was arduous. The instruction booklet was very confusing, with very small, low detail images of key assembly features, and the images were rotated from page to the next without a CLEAR reference point, relying instead on tiny labels for each part in the scene (AS-23a, AS232, etc...) with screw identifiers similar to panel identifiers, and I found myself having to disassemble something and try again. Also, there were some errors regarding screw type used for certain assemblies and other part assemblies missing completely. Also, when compared to the assembly guide, it looks like they upgraded the shed handles, which are indeed much nicer, except, if assembled as intended, the doors do not fully close. I had to flip one of them so the doors would close, so it looks a little weird. Thankfully, in the end all went together as planned. But really... the assembly guide is similar to those found when buying cheap Chinese products. Please please please, help future generations by improving your assembly instructions. :) I'm not sure I would have the patience to assemble another one of these ever again...