Robin Hines

Charged a deposite for a part that would be refunded once I sent old item back to Germany at my own cost. Fine as far as it goes... but then going to be hit with Customs charges to send the item back that made the deposite claim pointless.
Help from AutoDoc - ABSOLUTLEY ZERO!! - no help with customs guidance or ability to send to their uk location. They should explain this when a return deposit is required as it effects the real cost to the customer. Wont use again.

Appaling service. Order placed with website showing stock.
Order then cancelled within 24hrs due to a "error" and no stock!!

Excellent discount to tempt me to finalise purchase!!

Exactly as described, very competitive price and promptly delivered.

Store staff not particularly helpful over the phone when attempting to secure this item, but the desk itself was very good and great value.

Very efficient, polite and professional service that delivered what it promised. would have no hesitation in using again!

Headphones did what they said on the box and were quickly supplied. Best performance / sound quality is with the noise cancelling switched on.

Good customer service despite initial issues.

Although i was not happy with the cost / value of a item I rceived from you, the returns and refund service were still very good and as such I purchased more items.
Well done in these difficult times!
R

Quick service, item easy to find and as described.

Very quick and easy to use website.
Experience delivered quickly and matching expectations!