Got to their services via a third party suggesting returns methods. accepted my input but then rejected some of it after going forwards, but did not explain why and did not allow me to check/edit. Went onto royal mail website directly and got it done in a minute or two and it gave me more protection cover than P2G was charging me extra for???
8 August 2025
Unprompted review
Reply from Parcel2Go
Thanks for your review; I'm so sorry to hear about the problems you've experienced, and I'd like to see what I can do to help.
I've contacted you via this platform to request some additional information; if you could respond at your earliest convenience that would be much appreciated.
Just used this seller for the first time the other day. A really good shopping experience, great items for sale at reasonable prices and delivery rates. Realised I wanted to add to the order after paying but the customer service made it a breeze for me to do so. Thanks.
It took a while for me to get used to using Anima but now i understand what it does and what it can do for me I think its excellent. It enable the surgery doctors to Triage all the requests and prioritise the potentially urgent ones and allocate the finite amount of face to face appointments accordingly. If it helps save GP time as well then that is best for us, the patients. I like the fact i can take my time and give all the relevant information and at a time that suits me.
Very good experience with ordering, paying and deliverey. Installation by me was not so good. I was using it in a different BT socket to the old phone so "D9R6 BT Advance Phone Three Handsets" made my PC broadband drop off everytime I make a call. Then I remembered to put an ADSL filter in the connection.
2 December 2020
Unprompted review
Reply from EE Store
Hello,
Thank you for such great feedback.
I am glad to hear you enjoyed shopping with us and hope we see you again soon.
I'd order from California shutters again as the blinds do look great.
Quality not perfect but is very good [especially for China].
Rather a long 10 week wait on delivery.
Packaging was excellent.
Poor instructions. They come with no instructions or picture of the finished article as the only instructions available are by their website videos. Being that they have posted the wrong video there [for inside mount café style] I had issues installing them. Could do better?
Poor after sales service. When calling the help line for assistance the young lady I spoke to did not comprehend the problem and after much messing about sending photos etc., she rather rudely laughed at my mistake. Could definitely do better there too!
6 April 2016
Unprompted review
Reply from California Shutters
Thank you for taking the time to review us and we are pleased to hear that you are happy with the quality of our product. Our lead times are generally 8-9 weeks from the date of order confirmation, but we do also have an express service (full details our website). Our shutter experts are also available 6 days a week to assist customers with any queries regarding installation and the guides are readily available online.
Please do accept our apologies if you felt that your queries were not dealt with as you would have expected, it would certainly not be our intention to cause you further frustration and your comments will be fed back to our teams.
Thank you again for your business and we look forward to dealing with you again, should you wish to order more shutters.