Malin

Wow, very good agent, great communication and negotiation between us and client.
Fast payment, no fuss all perfect! Hope to work together soon again!

I ordered a Venetian blind, it arrived and it’s metallic… I want to return it but they won’t supply a return label, I have to go to a store to return, there is no store near me.. or send it back in my own account (costs so much it defeats the purpose ) so stuck with a blind I can’t use and now have to buy an other one… I guess you get what you pay for… I will stick to Amazon in the future

🌿 A Magical Foraging Experience with Dave B – 5 Stars! 🌿

My sister and I had the absolute pleasure of joining Dave B for a foraging experience yesterday, and it was nothing short of magical. From start to finish, the day was rich in discovery, flavour, and connection with nature.

Dave is not only incredibly knowledgeable and passionate about wild food, but also a joy to be around — fun, approachable, and full of fascinating insights. His enthusiasm is contagious, and his respect for nature and its gifts truly deepened our appreciation for the wild around us.

What made the day even more special was Dave’s incredible talent as a chef. We were treated to freshly baked sourdough bread, a comforting vegetable soup, and a delicious pizza-style flatbread topped with nettles — all made with such care and flavour. One of the highlights was watching him cook handpicked mushrooms right in front of us in a homemade wild garlic butter — absolutely divine!

The setting in Warlingham was stunning — peaceful and green, and we didn’t venture too far from our base, which made it a relaxed experience rather than a strenuous hike. I wore trainers which were perfect, and I’d recommend long trousers as we did pass through a few nettly patches.

We began the day at a lovely local pub, and although drinks weren’t included, we had the option to purchase wine or beer, which paired beautifully with the wild delicacies we were served.

All in all, this was a true 5-star experience. It was the perfect way to celebrate my 50th birthday — memorable, delicious, and soul-nourishing. I can’t recommend this enough, whether for a special occasion or simply to reconnect with nature (and your tastebuds!).

Terrible service, the driver could not find us and we got charged with a cancellation fee of £6, we called an other driver who found us been waiting for 15 min for the other guy.. won’t use again, deleting account. So mad the lady at the end of customer service was so rude like a robot, claiming it was our fault the driver could not find us😡

Terrible customer service, I sold an item, shipped it with their shipping label, the buyer didn’t get it somehow and I have now lost my item and the buyer got the money back and they are shrug their shoulders, I asked them what the insurance is for, they should step in… really crap

I can’t get my money, they have made up an email address that I don’t recognise, support terrible…
Selling is easy however, live that you can add lots of pics not like in dpop..

I bought a chandelier from pooky, it is truly stunning. Somehow I managed break one of the rods in my house move and an other got stuck. I contacted customer service and they have been ever so helpful. They are sending me 2 new replacements rods! I am so relieved as I thought I would have to get rid of the light altogether. The chandelier is so well made and so so beautiful! I can recommend this company to anyone who is looking for a light out over the ordinary!

Terrible customer service, we bought a washing machine that broke down after less than 2 months, we contacted the company who told us someone would get in touch with 72 h. It’s been more than 72h now and we desperately need a functioning machine as we are 5 and are expecting an other 5 guests in a couple of days. With no clean sheets and towels.. we took the machine back to the store 4 stairs down as machine is on the terrace.. real struggle. Drove it to the store only to be told that we should wait as hopefully the technician will call tomorrow and make an appointment for someone to come and fix it🙄we said can we just get a new machine, same one or better, but no, they will first try and fix it, if that doesn’t work we can only exchange.. so now o have to go out and buy new sheets and towels. Same happened with the chrome book we bought for our son when he started school (required by school) it broke down after 6 months and we had to wait a month for them to fix it.. we finally got it back and it is now broken again.. guarantee run out.. so have to buy him a new one, but definitely NOT from this un accommodating store. STAY AWAY..

I tried to cancel the order as it took so long. The tenants ended up putting up curtains instead and I wanted to cancel only to told that was not possible. I keep getting news letters from you that I really DONT want and they are in bad format anyway for the phone. I wanted to unsubscribe but there is no option. I ought to report you as this is illegal.Not impressed at all. Pls remove me from you mailing list ASAP

This is the worst paint/stain I ever used, it came out smugdy green instead of light grey/white. The customer service is appalling, I sent of a million samples, via mail telling them I used this exact same paint/stain before and it comes out beautifully, so a product fault obviously. I spent hours painting and lots of money on the tub and they won’t reimburse anything.. just asking me over and over again to send them a sample of the paint/stain in the post. Which I actually did.. they claim they never got it.. yeah right… I will never order from these guys again.. plus delivery was super slow.. can not recommend this company at all..

We were travelling with our 2 cats from the Champagne region which is 5 hours from Calais. It was really busy and we had to wait several HOURS to check in with the cats and then get a check ticket.. Trains were HOURS and HOURS delayed so had to wait again. There is nowhere you can take the cats out for toilet visit as you can with a dog. Unless you let them loose in the car and have a litter tray with you amongst all the kids and bags.. 😡The cats were stuck in the car for way to many hours.. We asked if we could buy a flexi plus but got a very rude replay that they were full for 3 days going forward..we pleaded with them saying that our cats were struggling but got told that we were just as everyone else and had to just que up again to check in after getting the cats checked.. So we had to que up twice..All the dog owners took their dogs out. So frustrating.. They should not advertise that you can take your pet if they can't organise themselves enough to cater for them.. So angry and annoyed. I think the worst is that they are very rude about it, the pet check in as well as the French staff.. NOT IMPRESSED.. Prepare yourself that you will have to wait twice as long if you travel with animals..