MA

Matthew

United Kingdom

Reviews

Review of APC


Rated 5 out of 5 stars

APC is probably the best out of the…

APC is probably the best out of the parcel couriers available. Never any problems.

8 May 2026

Reply from APC

Hello,

We're happy to see that you had a 5-Star experience - Thanks for sharing!

Regards,
Alina.
Customer.relations@apc-overnight.com

Review of lakelandartisan.co.uk


Rated 4 out of 5 stars

Time to find a different courier

I am a long-standing customer and have always found the level of service from Lakeland Artisan high. In this instance, I submitted an older order by mistake and after realising what I had done Lakeland promptly fixed it for me, which I am grateful for.

However, I have deducted a star because the transaction was not without hiccups: one of the bottles had been smashed to smithereens in transit (despite clearly labelled "fragile"). In fairness to Lakeland, the bottles were well packed, with the inner box wrapped in bubble wrap, so this is not a criticism of them. The postman did offer to take the consignment back, but given it was only a single bottle I just couldn't be bothered with all the rigmarole. I would also point out that one of my previous consignments ended up up in Northern Ireland (again, a Royal Mail error, not Lakeland Artisan's). Personally I would consider using a different courier; I have had other mishaps with Royal Mail (not connected to Lakeland orders) and it is obvious standards have slipped in recent years.

Please note: I am not requesting a refund or replacement (when I accepted the package I accepted the damage); but ultimately, the transit arranged by Lakeland does become part of the overall service, and they should review their courier options IMO.

17 April 2026

Reply from lakelandartisan.co.uk

Thank you for your review Matthew, we are delighted to hear that you are happy with our service here at Lakeland Artisan and we appreciate you taking the time to bring to our attention the matter of the damaged parcel. I have sent you a separate email regarding this.
Many thanks Lakeland Artisan

Review of Richer Sounds


Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. This is my first time buying from Richer Sounds. Obviously the purchase is just the first step in the relationship, so we will see how it goes.

26 November 2025

Reply from Richer Sounds

Thanks for your 5 star review, we look forward to seeing you again next time

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service. I am a long-term customer which speaks for itself.

9 January 2026

Reply from lakelandartisan.co.uk

Thank you for your review Matthew, it's always great to hear how much you enjoy our products and service. Thanks for choosing Lakeland Artisan, we appreciate it!

Review of lakelandartisan.co.uk


Rated 4 out of 5 stars

Consider changing courier

Overall, the product and service from Lakeland Artisan are first-rate. That said, delivery took a week despite being 48hr-tracked. This wasn't Lakeland Artisan's fault though since they dispatched on the day of the order. I would consider changing the courier though.

22 August 2025

Reply from lakelandartisan.co.uk

Thank you as always Matthew for your review, we appreciate you taking the time. It would appear your order was misdirected by the courier which has added a couple of days onto the delivery for which we apologise. This does not meet our usual service standards, so thank you for bringing to our attention, it is certainly something we will look in to.
Many thanks Lakeland Artisan

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Great product

Great product, excellent service as always. It would really help though if there was an option on the purchase form so that customers can select which drinks they want in a mixed case.

5 April 2024

Reply from lakelandartisan.co.uk

Hi Matthew! Thanks so much for your feedback we are looking into this so it integrates with our shipping system, thanks so much for the feedback and thanks for leaving us a review as always, Lakeland Artisan

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Lakeland passes with flying colours.

There was a mix-up with the order, but Lakeland wasted no time in arranging an exchange. It is easy for a company to perform well when everything goes smoothly, but the real test for a company is how it corrects a mistake. I have been a regular customer for several years now, and that isn't likely change in the forseeable future.

8 November 2023

Reply from lakelandartisan.co.uk

Thank you Matthew for being so understanding and taking the time to review us, Lakeland Artisan

Review of Morgancomputers


Rated 5 out of 5 stars

Lenovo Thinkpad P52

Four of the five computers in excellent condition. The remaining computer is in very good condition (a scratched USB port gives the game away, but not an issue). All checked and working, although not properly set up yet. Only encountered one problem and that was the Thinkpad trackpoint didn't work initially; I needed to go into the BIOS and turn it off and then back on. After that it was fine, but Morgancomputers may get some complaints/returns from customers who think it is broken.

15 September 2023

Reply from Morgancomputers

Thank you for taking the time to leave us a review. I'm certain you will be very happy with the Lenovo Thinkpad P52 laptops. They really are fantastic laptops that can handle almost anything you can throw at it. I'm sorry the trackpad was switched off on one of them though but glad you fixed that easily enough. I will be feeding that back to my technical department to keep an eye out for. If you need any help or advice on anything in the future you are more than welcome to get in touch.

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Very reliable service as always

Very reliable service. Fast delivery, no mistakes, well packed etc. Bought from Lakeland a few times now, and hopefully many time more times in the future.

11 May 2023

Reply from lakelandartisan.co.uk

Thanks so much Matthew for your review! It's really kind of you, Lakeland Artisan

Review of APC


Rated 4 out of 5 stars

Efficient service

The delivery was fast and went smoothly, although this was partly by chance. I only received notification of the delivery an hour before as I was on the way to work. Fortunately, somebody was home to take the delivery, but I'm sure a bit more notice would be appreciated by customers.

16 May 2023
Unprompted review

Reply from APC

Hello,

Thank you for your review, I am sorry to hear that you were not notified of your parcels ETA sooner. Thank you for bringing this to our attention.

Jemima
Customer.relations@apc-overnight.com

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Excellent service as per usual

Excellent service as per usual. Something of a regular customer now. Excellent product, delivered expediently. Not much else to say. How can they improve? Well, they could give it away lol.

18 August 2022

Reply from lakelandartisan.co.uk

Hey Matthew! Thanks so much for your review, we are so thrilled that you love our products and service! Lakeland Artisan

Review of Currys


Rated 5 out of 5 stars

Confusing store layout / polite staff

The layout in the store was a bit illogical but the staff were very helpful.

We got what we came for, the staff were polite. Have used Currys before and will use them again.

15 June 2022
Unprompted review

Reply from Currys

Hi Mathew, this is wonderful to hear, thank you for taking the time to share your positive review. - Leanne S CUR107276

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Reply from lakelandartisan.co.uk

Thanks for your review Matthew! We are so pleased that you are happy with our service ! I will pass on to the team!

Review of lakelandartisan.co.uk


Rated 5 out of 5 stars

Excellent bespoke service

Excellent bespoke service. Have used a couple of times before and would (and will) definitely use again.

6 March 2022

Reply from lakelandartisan.co.uk

Thanks for your review Matthew, we are so pleased that you will choose to shop with us again!

Review of Physioroom.com


Rated 5 out of 5 stars

Excellent service

Excellent service. Goods were well packed and delivery was prompt.

15 March 2021

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need.
We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/.
Thanks again the Physioroom Team

Review of Sweatband


Rated 5 out of 5 stars

Delivery was well organized and prompt…

Delivery was well organized and prompt and the bike seems very sturdy. My only criticism is that it took far longer than 45 minutes to set it up. Some of the bolts were very fiddly (especially for pensioners) and it is a shame the assembly service cannot be provided at this time.

10 February 2021

Review of JustIngredients

Review of Asbestos Sampling


Rated 5 out of 5 stars

Fantastic service

Fantastic service. We'd already been exposed to the stuff during a tiling job so it was a weight off our mind to get our negative results. It's not cheap but once you factor in everything that it entails (the protective clothing, the testing, the risk etc) it's not expensive either. I have seen asbestos before, but if you have any doubt at all over the composition of the materials this service is definitely worth using.

11 November 2018
Unprompted review

Review of tier1online.com


Rated 5 out of 5 stars

Dell Latitude E6430

This is a beautiful machine. The only thing that gives the game away that it is a refurb is a slightly scuffed corner. Other than that it is in exemplary condition. It is my first SSD computer and I can't believe the difference it makes. The service from Tier1online was first rate too. Throw in a 3-year warranty too and for slightly over £400 you get a bargain that could never be matched by buying brand new. I am so sick of poorly built equipment packing in a couple of months after the 1-year warranty expires that I am reassessing the way I buy equipment. Let's see how this works out. If I don't have to draw on my warranty I will probably be back.

9 August 2017
Unprompted review

Review of Mypharmacist


Rated 5 out of 5 stars

Bottom line: businesses like this get my custom

Great service and fast delivery. Many shops/pharmacies won't allow you to order medication in bulk so it becomes very expensive buying individual packs. No fuss here: Mypharmacist provided what I paid for. I am relieved to discover a provider that treats an over-the-counter drug like an over-the-counter drug, rather than a controlled prescription drug. Bottom line: businesses like this get my custom, while those that mess me around do not.

3 January 2014
Unprompted review