I have used this company for many years now. They are reliable and professional and do an excellent job with our many windows. They let you know when they are due and are flexible about days and timings. I have no hesitation in recommending them.
First shop with this company and a very good experience. The Geelong sweater was exactly as described - soft, relaxed fit and beautifully comfortable to wear. If you want a more fitted style then go one size down but I like the relaxed look.
A good experience even though blouse was out of stock. I was kept informed of likely delivery date. My only issue is that money was taken immediately but delivery was some weeks. However this was explained at outset but nonetheless not a great policy.
21 May 2021
Reply from Baukjen
Hi Andrew! Thank you for taking the time to leave such a high rated review! It's great to hear how efficient the systems were in keeping you up to date with your order. Sincere apologies for any disappointment the current payment system has created. As Baukjen is a sustainable company, they only make very small batches of each item, and when this is sold out a decision is then made to have the item re-made. When this happens, the fabric needs to be re-sourced and the items re-made and this can lead to a 6-8 week waiting time for the item. Payment is taken on the day of purchase to ensure one of the next batch is reserved for the customer and to prevent any disappointment of this being pushed to the next batch or not fulfilled. We always appreciate feedback, so please be assured, this will be forwarded to the relevant departments to review for future developments of the brand. Warm regards, Gill