André

Ordered a pair of ON running shoes on June 20, which took two full months to arrive (August 19). A quick online search beforehand would have saved me from this scam.

A week after placing the order, I found multiple reports online detailing their counterfeit operations. I immediately contacted customer support to cancel the order and warned them of legal action if I received fake items. They denied the claims and flat-out refused to cancel.

When the package finally arrived, my fears were confirmed. They shipped high-effort fakes designed to fool anyone unfamiliar with genuine ON shoes, complete with cheap shoelaces and incorrect materials. I sent them a complete unboxing video along with detailed macro photos proving the items were fake, demanding a full refund. They ignored it completely.

I have already filed formal complaints with ASAE (the Portuguese authority responsible for economic safety and counterfeit goods), ON Running directly, and other relevant Portuguese and European regulatory entities.

Because their dropshipping network spans multiple countries (usual to get goods from china to europe), it forms a cross-border operation that draws more authority's interest.

Despite their extensive efforts to remain anonymous—from hidden domain registries to generic PO Box addresses—they left clear leads, including bank details on the invoice, and that's all it takes to get things rolling :)

I have already initiated formal legal proceedings.

Spending far more than the €90 they stole from me is worth it to expose this operation and hold them accountable.

Do not waste your money here. I have complete photo and video evidence of the unboxing process and the counterfeit product quality to back up every word.

Venho por este meio apresentar uma reclamação formal contra a FIXO (Fidelidade – Serviços de Assistência, S.A.) relativa ao processo SR92640. Esta exposição surge meses após o início do problema porque, no dia 26 de fevereiro de 2026, recebi um inquérito de satisfação da empresa. Ao tentar preenchê-lo, o sistema deu erro, o que considero o reflexo perfeito de todo o serviço prestado: uma falha do início ao fim.

1. O Diagnóstico Inicial e a Cobrança Indevida (Junho 2025)
No dia 11/06/2025, o técnico Sr. Vítor Mesquita diagnosticou uma "fuga de gás", garantindo que, após a carga, o equipamento funcionaria por mais 2 a 3 anos. Com base nesta promessa de longevidade, paguei 472,62€ (Fatura FSA/87773).

Nota de Má-fé: Acompanhei a intervenção e não vi qualquer soldadura ou substituição de tubos que justificasse a "reparação de fuga" faturada. Foi apenas injetado gás num sistema que estava condenado.

2. As Provas de Ineficácia (Testes de Temperatura)
Contrariando a afirmação do técnico de que o AC "apenas demoraria mais a arrefecer", realizei testes exaustivos partilhados com a FIXO por e-mail, que provam que o equipamento nunca funcionou após a intervenção:

Teste de 10 horas: Ligado ininterruptamente, a temperatura interior não desceu dos 25°C.

Teste de 24 horas (modo agressivo): Com 20°C no exterior, o melhor cenário interior foi de 23°C. Ou seja, o interior estava mais quente que o exterior com o AC ligado no máximo.

Saída de ar: A temperatura à saída das unidades era de 18°C, quando um equipamento funcional deve debitar entre 7°C e 9°C.

3. O Argumento da "Má Instalação" e a Fuga de Responsabilidade
Quando confrontei a FIXO com estes dados, a desculpa apresentada foi a "má instalação das condutas". É um argumento absurdo e de má-fé, dado que o equipamento funcionou perfeitamente nesta mesma instalação durante os últimos 10 anos.

Além disso, a FIXO tentou transferir o seu dever de diagnóstico para mim, exigindo que eu apresentasse um "relatório formal da Daikin". Isto obrigar-me-ia a pagar uma deslocação extra ao fabricante para provar que o técnico da FIXO errou, o que é uma inversão total da responsabilidade contratual da empresa.

4. A Prova Irrefutável: O Segundo Técnico (Setembro 2025)
A 10/09/2025, após meses de insistência, a FIXO enviou uma segunda equipa técnica. Este novo profissional, ao contrário do primeiro, desmontou a unidade exterior e diagnosticou em minutos: o compressor não tem compressão (está "morto"). Esta avaria é irreparável a um custo razoável, o que prova que o primeiro diagnóstico de "fuga de gás" foi incompetente ou deliberadamente enganoso para justificar a faturação de 472€.

5. Conclusão e Exigência
A FIXO recusa o reembolso alegando que os diagnósticos "alinham", o que é tecnicamente impossível: uma fuga de gás (reparável) não é um compressor sem compressão (irreparável).

Estamos perante um caso de enriquecimento sem causa. A FIXO vendeu uma reparação impossível a um cliente não especialista. Exijo o reembolso imediato do valor pago por uma intervenção que não serviu para nada, conforme comprovado pelo vosso próprio segundo técnico e pelos testes de temperatura apresentados.

Cronologia dos Factos:

03/06/2025: Registo do pedido SR92640.

11/06/2025: Intervenção inicial e diagnóstico errado.

27/06/2025: Pagamento de 472,62€ (Fatura FSA/87773).

31/07/2025: Reclamação formal por e-mail com os primeiros testes de temperatura.

18/08/2025: FIXO tenta esquivar-se pedindo relatório externo da Daikin.

10/09/2025: Segunda visita técnica confirma compressor morto.

17/09/2025: FIXO encerra o processo recusando o reembolso de forma abusiva.

26/02/2026: Recebimento de inquérito de satisfação defeituoso, motivando esta queixa pública.

Each time you need any kind of support from BTC Direct you know you can rely on their real time chat and usually the situation is clarified or resolved within minutes.

The customer service goes above and beyond to make sure all your doubts are cleared and accompanies you if needed until the coins reach your wallet.

More than the reactive support, you know that's a trustworthy company by for example the proactive email they sent to reimburse the fees that were charged by technical error in the latest ledger buy day (that was supposed to be fee free). Being completely honest, I thought I just got a bit of slippage in my order, but BTC Direct went ahead highlighting and fixing the issue... This is all you can ask to have a bulletproof trust on this company and their team.

Amazing job, great support, will keep on using for the forseable future.

Great and fast support,

They will always keep you calm giving you all info related with specific transactions as well as making it easy to increase your trading limits.

Will certainly use again!

Finally, my facial hair puberty started after 33 years!

I've tried everything from minoxidil to shady popular knowledge hacks. Nothing worked. The only thing I was able to grow (IN MY FACE, come on guys 😝) was a couple of what seemed to be pubic hair, and not even a lot of it... So little that I almost had names for each one of the warriors that grew.

After CPHgrooming this changed.

Firstly, I did a beard growth kit + sidekick and was able to grow a cool (depends on the taste 😝) moustache + goatee in 6 months ish.

Then I stopped for all the rest of 2021, and returned to usage mid 2022. Now even my cheeks are showing signs of progress! I might even grow such a broad beard that I might be able to join a motorcycle club soon 😝 .

Although the funny tone of this review, I was never so amazed with a product, most of all, a non-tech one. Amazing product and service.

I've recently also started their hair kit to see if I don't lose any of my long hair. I was currently developing part of the “aerodynamic side hairless tops” that almost no one escapes from when the biological clock become over 30 years old.

Hope to write a similar review soon, when I start seeing results.

Cannot recommend this guys enough!

It's sad to see companies and individuals trade reputations that took years to build for a couple bucks.

Victor and his company (weblabs, lda) have been around for a while, it's easy to find information relative to both, and it's undeniable that they produced good learning content in the past. Victor was featured as one of the TOP Udemy instructors; even far back as 2015 he already had earned over $900k and had more than 52k students!

Now, after all these years, Victor decided to start "Selling Udemy Golden Passes"

Like all others who fell for this scam, I bought the golden pass this 21st of May, with the description of "LIFETIME access to ALL Udemy courses"

After a couple of emails, they confirmed that the pass would be available by May 25th.

On May 29th the email got in saying that "Udemy canceled all courses" (currently validating this information directly with udemy), and that the refund would take 10 days. Also on this email Victor lists a list of 23 udemy coupons websites including discudemy (you'll understand the relevance of this further down the review).

On June 7, Victor reaches out with the "UDEMY ALL PASS section", which was just a non-working search box + a frame containing discudemy's website, according with the description of on click for this section it is powered by a "partnership"

On June 20, I ask again for the refund's progression since the 10 days had passed.

On June 21 Victor sends a new email, but forgot about the timeline and the original email from May 29th: Once again saying that Udemy has informed them that they are canceling all Golden Passes, so, unfortunately, they would need to refund me. Now the 10 days turned into "refund asap", and that it would "take a while since they needed to refund a lot of people".

From June 21 I followed up 4 times till the beginning of August.

Now comes the fund part: by August 7 Victor runs the scam again:
>>> "RE-OPEN! Unlimited LIFETIME Access to ALL 250.000 Udemy Courses!"
>>>>"today we are offering 2 new GOLDEN PASSES duly activated and working. Udemy Golden Passes are now available again!The Udemy Golden Pass is the exclusive access to ALL courses available on Udemy... yes ALL courses!"

Now of course this email is followed up by 3 others saying one spot left, and the usual pushy sales tactics.

Of course, I asked either for the refund or for being assigned one of these mythical licenses (I'm really excited for the official Udemy response related to those so-called "Golden Passes", cause even if they exist for course creators, I could bet they're not supposed to be resold.)

After another email from my side, asking for action before I started a refund process next to my credit card company (for which I need to start a legal complaint at the same time, luckily I'm in the same country which makes everything less expensive) I get a magical email from Victor that all of you should have received a version of. The new and recently created ELITE AREA with the GOLDEN PASS SECTION!

So was this Golden pass section initially sold? No, just the previously sent "UDEMY ALL PASS section", that was and still is just a non-working search box + a frame containing discudemy, a free website that lists and manages coupon codes for free udemy courses.


Another couple of interesting notes:

1- weblabsdev.com is down at the time of writing. At the time of my purchase, this was the company that charged my card and is also founded by Victor Cruz / Bastos. This Company's seems to still be active at the date of writing (VAT: 510758940)

2- In the last emails the payment is done via Paypal to the account xanecu (I wonder if WebLabs, the company invoices these sales)

3- The complaints about either the company or onclick can be found easily on google: tip: " Scam Alert: OnClick Academy " on dev.to . This thread is brilliant to understand Victor's approach

4- Maybe it's just a new username but I no longer found his udemy profile that was under /uservictorbastos3

4.1 - Also the old news from udemy top instructors now show broken links eg: by googling top-udemy-instructor-course-earnings/

4.2 - might not be related with this Golden Pass saga, maybe Victor just decided to retire from Udemy and leave aside making a million every 2-3 years to focus completely on Onclick Academy / Onclick PRO



I'll update this review, if there's any news both from the onclick / Victor Side, as well as Udemy / VISA/Mastercard / Paypal.

For a long time I wondered why no one grabbed this opportunity of turning rewards miles into cash. Airlines surely don't make it easy but MyleFly has been in the game for long enough to be able to make it a smooth experience.

This is one of those services that will let you wondering if it's real or a waste of time.
Well, doing my part here.
Since I returned the first contact, it took less than 2 hours until all the needed information was exchanged and the money was available on my paypal account.

After having some advanced kits from other company, I took it back and ordered an EGO-C kit from Joytech trough 2smok.

The difference is abysmal for better, and the support at 2smok was spotless. Shipped on the order day, received less than 24 hours latter.

Always available trough phone, just don't use the online form but rather direct email