Portugal
Review of www.polybags.co.uk
The order was easy to process online and it arrived quickly. The quality is good, as ever.
Reply from www.polybags.co.uk
Good Morning Liz,
Thank you so much for your kind review! We’re delighted to hear that you found the online ordering process easy, your order arrived quickly, and that you’re pleased with the quality. We really appreciate your continued support!
Kindly,
Zack
Review of InPost Portugal
The parcel arrived at the pickup depot in good time.
Reply from InPost Portugal
Olá!
Obrigado por dispenderes do teu tempo para avaliar o nosso trabalho! Estamos muito felizes que estejas satisfeito com o serviço. E claro, continuaremos a trabalhar para te oferecer o melhor!
InPost,
Tudo o que precisas e mais!
Review of Naturitas
Naturitas used to send out orders pronto, and all was well.
My last order took over two weeks to arrive and this time I placed my order on 1st July and still no sign of it. On the status it says it's got a shipment no. but still hasn't been dispatched.
Also it wasn't possible to pay with PayPal last time.
Review of MyHealthcare Clinic
The process was quick and results received on time. The office was no frills and the staff efficient. The test could not be booked at the office and has to be booked online.
Reply from MyHealthcare Clinic
Dear Liz
Thank you for the exceptional review we are truly humbled by your kind words. At MyHealthcare clinic we aim to provide a first-class service and are glad to have delivered. We do hope to see you in the near future.
Kind Regards
Patient Support Team
Review of bodykind
Dealing with Bodykind was a good experience, and my shopping arrived safely in good time. Also, as I live in Portugal I can say that the postage was very reasonable compared to other companies selling similar products in the UK, which was part of my reason for choosing Bodykind.
Review of Higher Nature
Sorry to give such a poor rating, but this is why:
My order was for 90 caps of Vitamin B complex and 2 pack of Milk Thistle. I received just 30 Vitamin B and no explanation as to where the rest of the order was. I contacted Higher Nature and was told they were unable to post the Milk Thistle to Portugal. (Nature's Best can however). But where was the other 60 caps of Vitamin B, I asked. Then "sorry for the confusion, they will be sent to you" . So, next time, I'll probably place my order with another company.
Reply from Higher Nature
Dear Liz,
Thank you for your feedback, we are very sorry with the errors on your recent order.
I can see that 2 x 30 True Food B Complex is indeed on its way to you, and we are sorry that there has been a picking error at our dispatch department.
Our Herbal range is only available for sale and delivery in the UK and cannot be exported due to licensing agreements. This is noted on our website but in this instance your address did not register as a foreign location. Our apologies that we could not supply this product to you, if you require some advice on suitable alternate products please contact the nutrition support lines on our website.
Debbie@Highernature
Review of Higher Nature
Living in Portugal, many companies charge high postage rates. With H.N. as a member I pay no postage at all. If not a member, the postage charge is lower than other companies selling similar products. The actual products - I am fairly new to them, but my parents have been taking them for years - they are 90 and 92 respectively, and in pretty good health for their age.
Review of www.polybags.co.uk
The bags I ordered arrived, but the packing wasn't really appropriate, and the bags had been squashed into a cardboard box which was on the small side for the quantity. As a consequence, about 10% of the order were bent and damaged, and not usable. I would give them another chance though.
Reply from www.polybags.co.uk
Hi Elizabeth,
Thank you for letting us know. I have passed your comments to our dispatch and following our conversation I hope the matter has been resolved to your satisfaction.
Kind Regards,
Peter.