DITTE MARIA NIELSEN

Aldrig har jeg været så skuffet over et produkt. Tyndt, slasket og absolut ikke pengene værd.
Efter en meget lang leveringstid fik vi ordren hjem af to omgange. Da vi pakker varen ud er standen simpelthen så ringe.
Vi havde købt et stativ til fotobaggrunde med tilhørende 2 baggrunde i hvid og sort.
Stoffet kunne jeg ligeså godt have købt i IKEA, da man kan se igennem det og stativet falder sammen konstant, fordi skruerne simpelthen ikke er stærke nok - stængerne ligeså. De er så tynde og buer i midten.
Det kan bare ikke være rigtigt at man byder sine kunder et produkt som dette og så kan man ikke engang komme i kontakt med andet end en robot .. ved slet ikke hvad vi skal stille op. 1.000,- er spenderet på noget vi slet ikke kan bruge.
Øv øv og endnu engang øv :(
Kontakt mig venligst for returnering.

I don't know where to begin.

First of all, I know this is probably a mix of the store we purchased our jungle gym from and the overall quality in general, but I'm fairly disappointed.

1. The jungle gym is delivered in a thousand pieces, with no measures on the boards and its all very difficult to manage, if you like us, buy a very big set.
2. You have to be really good at assembling stuff, cause you're basically building everything from scratch. Nothing is done for you and if you don't have power tools, you better go get some. It is impossible to build without really good equipment.
3. The quality of the wood; don't even get me started.
It was delivered green, and in some places white from mold and dirt.
We contacted the store about this, but they refused to return the jungle gym or replace the boards, as "this is to be expected".
We were told to wait for a year and see if the weather would take care of the dirt, but it looks even worse now.
To pay 16,000 kroner/$2,500 for something that bad has made me extremely sad and I'm in a place of desperation. I feel that I've wasted money to the extend, where I want to tear down the entire thing again.

I would never recommend anyone buying this. Unfortunately.
The idea is there, but when you present a customer with an image of a beautiful playground, and rotten boards are delivered, with literally no pre work done on them; it's just not okay.

I will try to contact the store again but I am not expecting anything, since they kinda dismissed my complaint the first time around.

Det gik bare så fantastisk hurtigt !
Min ordre blev sendt 18.30 fra Jylland og var mig i hænde inden jeg kunne nå at sige GLS, dagen efter :D
Jeg kan kun anbefale denne service :)

If I could give no stars, I would.
Absolutely disappointing "service". We purchased two tickets for Ultra Music Festival from abroad. We even informed them, that we live in a different country and it seemed like no issue at all.
Now, we found out that we can't attend the event and are trying to sell the tickets to someone who can. We called them a few weeks ago, to send the tickets to an American address instead of ours. This was of course no issue, as it is easier to send nationally. Unfortunately .. We got excited too quickly.
Yesterday, the company told us, that they won't be shipping the tickets until the 19th !!! That gives the postal services less than 4 days to expedite the process. And as we are international customers AND want to sell the tickets to someone else, we will need the tickets beforehand.
We have called several times, every time with a big "there's nothing we can do" .. apparently they buy the tickets from someone else and refuse to provide us with the information of whom.
Over $900 of our savings have been used and we are truly appalled by the lack of service and understanding in this situation. There has to be other people travelling, who are facing issues with the very tight schedule they're bringing upon us.
The worst part was probably one of the represents, who told us, that if the tickets arrive 23.59 on the 22nd .. they're still in time of delivery. Absolutely disgraceful !!

Fremragende, intet andet at sige om Gymnordic.
Professionel hjemmeside, gode produkter, god og grundig produktbeskrivelse og hurtig levering.
Dog kunne en funktion, hvor man kan få tilsendt pakken direkte med kurér, som f.eks. FedEx være en god løsning. Det skal så lige siges, at jeg ikke ved om denne allerede findes :)