Dave Buttery

This was a small order comprising 2 magazines for my Umarex M8. Nevertheless, it was well wrapped, arrived swiftly and it is the product I wanted. This order was packed by Greg and I am pleased by this standard of service.

James recommended the right kind of phone and was extremely patient and helpful throughout the process. My job involves front of house customer service so I'm confident in saying he provided a very high standard of service indeed. Sharon and I were both impressed.

My fishing rod was well packed and arrived well within the ETA. I am pleased with the actual product (although I am yet to test it on the coast) and the delivery process went very smoothly. An excellent service.

My order arrived long before I expected it to, was well-wrapped and in the condition described. I am also well pleased with the product itself, which is Medieval Knight statuette that required careful packing to ensure it survived the journey. The service I received was excellent and I will certainly consider ordering English Heritage products via the internet again.

I ordered a Shakespeare Telescopic Beach Rod and 5 Storm Beach Leads from AB Fishing. My order arrived swiftly and was well packed. I am really pleased with the rod and look forward to giving AB Fishing some feedback when I get to try it out in May.

Although I received the wrong kind of leads (pear leads instead of casting ones) your staff addressed the matter very quickly and even let me keep the pear leads in addition to sending replacements. This wasn't a major problem and I can quite see how the error occurred as the leads are similar in appearance. But for this I would have rated this 5 out of 5 stars for a good quality service.

This is the fourth order I have made from your company and I intend to use your services again!