I gave Refurbed 4 Stars because the iMac arrived without the correct Power Charger and the Keyboard was damaged due to poor packaging. This was not directly Refurbed's fault. It was the seller SYA who are in Belgium who were at fault. Refurbed have a help line which was answered promptly (rare these days) and a very understanding and helpfull girl assisted me with the issue. I received emails from SYA through the Refurbed platform and the issue was resolved quickly and without delay. The correct Charger and a new Keyboard arrived within a week. While I was impressed with the speedy resoloution, I could have done without the initial disappointment of the first shipment. However I would have no hesitation in recommending Refurbed. I got a fantastic high powered machine at half the price of a new one and it looks brand new. I opted in for the extended warranty of 30 months which was not expensive.