Thank you, Roger, for taking the time to share your experience and for giving us the opportunity to resolve the Z15 PRO issue. We truly appreciate your trust in OneMiners.

We have recently deployed 240 Antminer Z15 PRO machines in the USA, each delivering 860 KH/s of Zcash hashrate, and we are very pleased to see the entire batch operating in excellent condition.

As sometimes happens with hardware, a small number of machines can unfortunately arrive with production faults or develop issues during transportation from the factory to the hosting center — Murphy’s law seems to have a special relationship with mining hardware. 😄

Whenever that has happened, we have replaced the affected machines on our side without even having to trouble the customers and without causing unnecessary delays to their mining operations. We believe this is exactly what a professional hosting provider should do.

At the moment, the batch is performing particularly well, with rewards running at close to 102% of the expected maximum. Zcash mining can be quite challenging these days because pools can sometimes underpay and shares can be dropped at a surprisingly high rate. Maintaining this level of effective performance is therefore something we are very happy about, and we hope it stays this way.

Another convenient feature is that the Zcash you mine can now be withdrawn directly to your own wallet. You can also exchange your mined Zcash for BTC or USD, either through an exchange or conveniently within the OneMiners platform, giving you flexibility over how you use your mining rewards.

As usual, our target is 99%+ uptime. And if your uptime ever falls below 95%, we will compensate you accordingly. Even the best hosting provider doesn't have godlike powers 😄 — but fortunately, we do have the resources to compensate our customers when Murphy’s law wins a round.

Thank you again, Roger, for your patience, your trust, and for choosing OneMiners. We are genuinely happy to have you mining with us and hope your Z15 PRO continues to run smoothly and profitably for a long time.

Michal Beno
CEO, OneMiners