Wanted to book online
Wanted to book online, but had an issue with room choice for 2 couples. Telephone assistant understood and offered to try and help. I continued with the booking on the understanding that TUI would get back to me regarding the room issue. A week later no response
Svar från TUI
Hello Phil,
Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.
I’m so pleased to hear you're happy with our service. Customer feedback is invaluable and it's great to know that we were able to exceed your expectations.
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us.
Kind Regards and many thanks,
Lucy
Customer Support Team