jaja is a good card to have. Recognized everywhere and very speedy payments at usage. The credit limit is good but could, perhaps, be a little bit higher as life is becoming more expensive and purch... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Straight forward setting up on the account, my experience as a more mature person, not Tech 100% savvy, everything was so easy no hassle no need to phone anyone, everything explained so easily. The se... Se mer
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I have had other cards which I applied for on line, but in my experience this has been the best so far. I was pleasantly surprised how easy and straight forward the whole process was, always kept in... Se mer
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Only 4* as the guidance during signinv ip was incomplete. I intended to take advantage of the transfer to pay off another credit card. The whole process to sign up etc was well ofganised and was 5... Se mer
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Företagsinformation
Om Jaja
Skrivet av företaget
Hello 👋 We're Jaja and we're on a mission to shake up credit and liberate our customers from needless complexity, wasted time, and frustration.
We're making the credit card experience simpler, more enjoyable, more intelligent – treating customers fairly and putting them back in the driving seat.
Find out more at jaja.co.uk
We're making the credit card experience simpler, more enjoyable, more intelligent – treating customers fairly and putting them back in the driving seat.
Find out more at jaja.co.uk
Kontaktuppgifter
PO Box 10782, LE18 9HS, Wigston, Storbritannien
- www.jaja.co.uk
4,5
Utmärkt
16 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best credit I have ever had payment is…
Best credit I have ever had payment is easy everything clear about how much I used and remaining balance 5 star
10 juli 2026
Fast and efficient and friendly team
3 juli 2026
very easy and best credit card
9 juli 2026
Quick & convenient application
3 juli 2026
Really easy process
Really easy process, quick application. App seems easy abd balance transfer was a doddle
2 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Good credit card ,accepted everywhere
21 juli 2026
Svar från Jaja
Hi rt,
Thank you so much for your review! 😊
We’re really pleased to hear you’re happy with your card. 💳✨
We’re always working to provide a simple and convenient experience for our customers, so it’s great to know you’re enjoying being part of JAJA.
Thanks for choosing us, we truly appreciate your support! 🚀
Thank you,
Natalie D.
All the five star reviews concentrate…
All the five star reviews concentrate on ease of applying and setting up. But don’t be lulled into a false sense of security because their after care and customer support is absolutely RUBBISH.
Any problems and they don’t want to know.Eventually they upheld my complaint but in the meantime UBER have credited £155 of the £217 Jaja have credited £27.90 but there are still 4 transactions outstanding and 3 months interest on £217. I hope eventually they will sort this. I have emailed Natalie in Complaints but no reply as yet. Am trying to contact Uber Eats but you have to be a customer and I have never had an Uber account: still down £93
10 juni 2026
Omdöme utan inbjudan
Svar från Jaja
Hi Geoff,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and appreciate you bringing your concerns to our attention. We have now reached out to you through the in-app Message Centre to discuss this further.
You can find our message by selecting the More tab > Help within the app.
Thank you again for your feedback.
Thank you,
Natalie D.
Svar från Jaja
Hi Harry,
Thank you so much for your review! 😊
We’re really pleased to hear you’ve had a good experience with our service. 💳✨
Providing a simple, reliable, and positive experience for our customers is exactly what we aim for, so we’re glad to know we’re meeting your expectations.
Thanks for choosing JAJA, we're always here to support you! 🚀
Thank you,
Natalie D.
application from start to finish was so…
application from start to finish was so easy its a great card and given a fair limit great all round credit card
7 juli 2026
Svar från Jaja
Hi Martin,
Thank you so much for your fantastic review! 😊
We’re really pleased to hear that you found the application process easy from start to finish and that you’re happy with your card. 💳✨
It’s great to know you’ve had a positive experience with the service and that everything has felt straightforward. We always aim to make things simple and convenient for our customers.
Thanks for choosing JAJA, we truly appreciate your support! 🚀
Thank you,
Natalie D.
Ignore statutory rights
Let this review show that JaJa finance will gladly sever all access to your account when you move house with no real explanation. Will not let you close your account, refuse to speak to you on the phone or even close an account that's in credit balance. Absolutely shocking, I'd rather you just debank me. You may claim to be regulated by the FSA but I'll be taking this complaint as far as I can. Let me be clear, I will not send you any personal details over email / internet to any of your American 3rd party suppliers to confirm my identity when I've done so on the phone multiple times - for you to simply tell me I've failed identity checks. I don't want to enable the card I WANT TO LEAVE.
From an email sent to me earlier, You refer to me as Najat, was this email meant for someone else?
My email response to you, which I fully expect you to ignore based on your own internal security policy (because I moved house) and are demanding I email documents in an unsecured manner to third parties I you can provide no information security policies for.
As I've requested many times now
I’d like to close my credit card account with immediate effect and terminate the credit agreement. My understanding is that the balance is either zero or In credit. Please confirm the balance, stop any further spending on the account and arrange for any credit to be refunded to me.
I’m effectively relying on the following rights
My right to end the ongoing use of the credit facility and request closure of the account.
My right to receive any credit balance owed to me.
My right to complain if you refuse to close the account without a valid contractual reason.
Your company security policies cannot override my statutory legal rights.
If you believe I have at some point revoked my statutory rights, please point me to the term in my agreement that prevents account closure.
If you are refusing any part of my request please treat this as a formal complaint.
20 juli 2026
Omdöme utan inbjudan
A fraudulent transaction was made on my…
A fraudulent transaction was made on my account, I reported it right away. Took weeks to resolved and that was only due to me chasing them. It was resolved and I thought that was the end of it, but no a month later I tried to use my card and couldn't due to restricts. Again I contacted them and was told it would take 2 weeks to resolve and here I am nearly 3 months down the line from the original incident still unable to use my card. And best of all customer service is only open 9 to 5 Monday to Friday, so if you work it's a nightmare to get in touch and if you use the live chat they just close the conversation
3 maj 2026
Omdöme utan inbjudan
Svar från Jaja
Hi Gordon,
Thank you so much for your review! 😊
We’re really pleased to hear you’ve had a great experience with our service. 💳✨
We always aim to provide a simple, reliable, and supportive experience for our customers, so it’s fantastic to know this has been your experience.
Thanks for choosing JAJA, we truly appreciate your feedback and support! 🚀
Thank you,
Natalie D.
Svar från Jaja
Hi Rees,
Thank you so much for your review! 😊
We’re really pleased to hear that you found the application process easy and received a quick decision. 💳✨ We know how important it is for the application journey to be simple and straightforward, so it’s great to hear everything went smoothly for you.
Thanks for choosing JAJA, we truly appreciate your support! 🚀
Thank you,
Natalie D.
From day 1 there has been no problem…
From day 1 there has been no problem and you are kept informed with everything that goes on
5 juli 2026
Svar från Jaja
Hi Alan,
Thank you so much for your lovely review! 😊
We’re really pleased to hear that you’ve had a smooth experience from the start and that you’ve found our updates helpful. 💳✨
Keeping our customers informed and making things simple to manage is something we always aim for, so it’s great to know this has been your experience.
Thanks for choosing JAJA, we truly appreciate your support! 🚀
Thank you,
Natalie D.
Svar från Jaja
Hi Mduduzi,
Thank you so much for your kind review! 😊
We’re really pleased to hear that you found the application process easy and that you’ve had a great experience with our customer service team. 💳✨
We aim to make credit as simple as possible while providing helpful support whenever it’s needed, so it’s wonderful to know this has been your experience.
Thanks for choosing JAJA, we truly appreciate your feedback! 🚀
Thank you,
Natalie D.
Svar från Jaja
Hi Muhammad,
Thank you so much for your lovely review! 😊
We’re really pleased to hear that you’re happy with your experience with our service. 💳✨
It’s great to know you’re enjoying the experience, and we really appreciate you taking the time to share your feedback with us.
Thanks for choosing JAJA, we’re glad to have you with us! 🚀
Thank you,
Natalie D.
Svar från Jaja
Hi Kevin,
Thank you so much for your kind review! 😊
We’re delighted to hear that you’ve had an excellent experience with our customer service team. 💳✨
Our team works hard to provide helpful and friendly support, so it’s wonderful to know that their efforts have made a positive impression.
Thanks for choosing JAJA, we truly appreciate your feedback and support! 🚀
Thank you,
Natalie D.
The ease of application
The ease of application, and the user friendly app, has made this a seamless process.
6 juli 2026
Svar från Jaja
Hi Marj,
Thank you so much for your lovely review! 😊
We’re really pleased to hear that you found the application process easy and that you’re enjoying our user-friendly app. 💳📱✨
Making things simple and seamless for our customers is exactly what we aim for, so it’s great to know your experience has been a positive one.
Thanks for choosing JAJA, we truly appreciate your support! 🚀
Thank you,
Natalie D.
Straight forward setting up of my account.
Straight forward setting up on the account, my experience as a more mature person, not Tech 100% savvy, everything was so easy no hassle no need to phone anyone, everything explained so easily. The service has been amazin, user experience, is easy.
29 juni 2026
Svar från Jaja
Hi Nathan,
Thank you so much for your wonderful review! 😊
We’re delighted to hear that setting up your account was straightforward and that you found the process easy to follow. 💳✨
We know how important it is for everything to be clear and simple, so it’s fantastic to hear that the app and service have provided a smooth experience for you without any hassle.
Thank you for choosing JAJA, we really appreciate your feedback and support! 🚀
Thank you,
Natalie D.
Svar från Jaja
Hi Adam,
Thank you so much for your review! 😊
We’re really pleased to hear you’ve had such a positive experience with JAJA. 💳✨
Your feedback means a lot to us, and we’re glad to know we’re providing a service that meets your expectations.
Thanks for choosing JAJA, we truly appreciate your support! 🚀
Thank you,
Natalie D.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.