MOHD - Mollura Home Design Omdömen 

Ich bestellte neue Kochtöpfe und bekomme gebrauchte. Unglaublich wie schnell die Firma reagiert. 3x in Laufe des Vormittages kontaktiert und entschuldigt und neue Töpfe gesandt. Das ist KUNDENSERVICE Super vorbildlich bei so einer Firma bestelle ich gerne

Le choix des produits était varié, les services commerciaux très satisfaisants avec un suivi très sérieux. Je tiens spécialement à remercier Giulia pour ses compétences professionnelles, sa réactivité et sa gentillesse.
Il est bien évident que lors de prochains achats je me dirigerais vers cette même Société.
Ne changez rien tout est parfait

Préoccupations au sujet de la réception d’un de mes colis, le service apres vente à été très réactif et aidant.
Merci beaucoup !

I wish I could give 0 stars.

I purchased two Panthella Portable lamps from MOHD. Not only did it take nearly 3 months to fulfill the order, but the products were shipped from China without that being clearly disclosed during the purchasing process.

The pricing initially appeared lower than buying directly from Louis Poulsen or Design Within Reach in the U.S., but that turned out to be misleading. Just before delivery, DHL demanded an additional $220 in import duties and fees on a roughly €500 order, or they wouldn’t drop off. After factoring in these unexpected charges, the total cost was essentially the same as buying from an authorized U.S. retailer, with a much longer wait and far less transparency.

If you’re purchasing from MOHD to save money, be aware that significant import fees may apply and can eliminate any perceived savings.

MOHD was extremely responsive to my enquiries. Initially, they sent some items that were accidentally misrepresented on their product page. They immediately rectified the situation and sent me accurate products at no additional cost to me. I highly recommend MOHD!

Esperienza di acquisto eccellente, ma ciò che ha davvero fatto la differenza è stato il servizio post-vendita. A seguito di un difetto sul prodotto acquistato, Marilena ha seguito la pratica per mesi con professionalità, perseveranza e grande umanità, tenendomi costantemente aggiornato fino alla risoluzione completa. MOHD non è solo un ottimo store di design: è un partner affidabile anche quando le cose si complicano. Consigliatissimo.

Do not expect to receive your orders in the timeframes they give you. I ordered a bed frame at the beginning of March that said it would ship within 5-6 weeks. It took triple that time to receive it (15 weeks) and when I reached out to customer service about it numerous times, it would take days and days to hear back and they would assure me my order would be shipped in x amount of days and that would never actually end up being the case. I will never order from this place again given their arbitrary shipping timelines and poor customer service.

Esperienza pessima, servizio clienti totalmente inadatto al lavoro che dovrebbero svolgere, ritardi estremi nella spedizione sconsiglio vivamente

Aggiornamento: dopo aver scritto questa recensione sono stato contattato da Oreste, dal servizio clienti di mohd che con molta gentilezza e professionalità ha gestito il mio ordine che è arrivato intatto e mi ha offerto un rimborso parziale.
Grazie Oreste!

À l'écoute, une réactivité très appréciable. Merci pour tout.

Excellent and committed support when hiccups encountered, even across borders.

tuto bene. I ordered some chairs to germany and it was all fine. Thanks to MOHD from Frank

We ordered Artemide a Tolomeo Mega from them. And looked like arm was too weak for holding the light so we were not sure and I sent questions about it

After person we got Email from Fabio and then got smooth communication.

How Fabio handled was very satisfying.
And his response was fast and also nice too.

I really liked their website that sells all the designers furnishings even before when I ordered. But I realized this time Mohd is rate is bad don’t know why yet.
But I am glad Fabio handled our issue well.
Although it took long time😂

Habe Ende April einen Tisch im wert von über 1000€ bestellt, dieser ist bis heute nicht angekommen und ich wurde immer wieder vertröstet. Nun habe ich mein Geld zurück verlangt und versuche jemanden zu erreichen. Ohne Erfolg. Werder der Tisch ist bei mir noch haben sie mir mein Geld zurückerstattet. Auch lassen sie die schlechten Bewertungen löschen hier auf trustpilot. Auf keinen Fall dort bestellen!

Esperienza terribile! Sono ancora in attesa del mio ordine dopo 5 mesi sebbene ci fosse scritto pronta consegna. Sconsiglio vivamente questo sito. È la seconda volta che succede.

Servizio clienti eccellente, gentilissimo e disponibile nel seguire l'acquirente in ogni esigenza.

Great service and experience with Mohd; Alberto was always quick to answer all my questions about the armchair – brilliant customer service.
It arrived right on time.
That’s the way to do it – I’ll definitely be buying from you again!

Wir sind begeistert. Die Lieferung verlief einwandfrei: sehr gut verpackte Möbel, zuverlässige Statusmeldungen und der persönliche Kontakt per E-Mail war aussergewöhnlich freundlich. Eine absolut empfehlenswerte Firma.

Best after sale service. Beautiful selection of products. My experience with this online store surpasses expectations

I was helped by Roberta, who was very friendly and professional; she answered all my questions about a Flou bed. In the end, I placed the order and it arrived in perfect condition; the fitters were very professional too. The Flou New Bond in leather with motorised bed bases is absolutely gorgeous. I would definitely shop at this store again.

The service team is so nice to help my questions. I really appreciate Giulia’s patience and professionalism. I definitely will buy items on MOHD again.