Mamas & Papas Omdömen 

Me and my mom visited the Shirley store Mamas and Papas and we had two lovely ladies Sadiya and Ayesha show us round the store and the different products for the baby.

We looked at cribs and pushchairs which can be quite overwhelming if you don’t know where to start.

Both were extremely friendly and very knowledgeable on the products and put my mind at ease.

We ended up walking away with a crib and ordered it to be delivered in December, which is very helpful so you don’t have to store it until you need it.

Thank you Ayesha and Sadiya for your help and for being so warm and welcoming!

Would recommend this store and the two lovely ladies who spent time with me answering all my questions.

We booked the buying for baby appointment with Shelley. We couldn’t fault her. She was honest, listened to our needs and gave expert advice. Would definitely recommend

Cannot thank Katie enough in the Mamas and Papas store in Swansea! The information she knew not only about the prams but also the advice she gave us about the general day to day ins and outs of having a new baby was incredible. As first time parents we went into this feeling unprepared and slightly embarrassed as we were so confused on what we need however Katie was amazing. Due to my concern about a pram fitting in my car Katie took us out with the prams we liked and helped to show me how to place to pram in my car. If you are expecting I would 100% recommend going to mamas and papas!

We had such a lovely experience at Mamas & Papas. Yas was amazing and took the time to go through all the pram options with us, explaining the differences and recommending great alternatives.

We went in feeling completely overwhelmed, but left feeling so much more confident and happy with our decision. Thank you, Yas, for making the whole experience so easy. We’d definitely recommend booking an appointment at Milton Keynes.

Ordered items the start of July, now it says they won’t be delivered until October. Was not told this when i ordered. Tried calling and emailing customer service and received no response. Absolutely appalling service. Baby is due next month and really needed these items soon. Not in 3 months.

Kelly S in Swindon store was beyond fantastic, got us some great deals, incredibly helpful and very friendly. Won't hesitate to go back! Thanks all :)

We attended the Nottingham store and were served by Edwina for the buying for baby experience. We were a little unsure of what to expect and worried that it was going to be about upselling. However, we found it an invaluable experience and so impressed with Edwina’s knowledge and attention to detail. She was really friendly, took the time to answer all our questions and made us feel comfortable. Would highly recommend anyone to attend.

We visited the Nottingham store for our Buying for Baby appointment and were looked after by Kelly W. She was very friendly and attentive, offering us water and checking that we were ok. She helped us to look for our travel system and discussed our preferences with us. She showed us different travel systems, talked us through how each part worked and guided us when we asked to have a go of folding etc ourselves. She was very knowledgable about the products and answered our questions very professionally. When we purchased our travel system, she then helped us to try on baby carriers which we will be purchasing with our voucher as soon as our travel system is delivered. We were very happy with the service, with the product we purchased based and would recommend this store to all.

Me and my partner are having our first child after multiple losses, we are nervous first time parents who were overwhelmed with all of the choice there is. I made an appointment with Mamas & Papas Southampton on the off chance it would help and oh my gosh did it ever.
First off, I want to give a massive shout out to the consultant named Faith, who was calm, knowledgable and super sweet.
No question was too big, she was patient and made us feel so comfortable!
I would recommend this experience to anyone and I 100% recommend you see Faith! - Faith Thankyou so much for making it such an enjoyable experience! We will be back to purchase many more items!

Myself and my partner had a brilliant experience at the Gateshead store, Marie was amazing. Nothing was too much trouble for her, she had so much knowledge about the products that we asked about. Thank you

Purchased an item back in March for my daughter who was preparing the nursery in preparation of our first grandchild in July. Baby was born early and first use of the item unfortunately didn't work properly. I contacted the Teesside Park store where the item was purchased and although I couldn't find the original receipt, I confirmed when the item was purchased and additional security information and within half an hour if that my transaction had been confirmed offering an exchange of the same item. Excellent customer service and special thanks to Jo for being so understanding and so quick to respond

We received a great service, greeted by Shauna at the Dundee Branch who was very helpful and went above and beyond to help us select the right pram for my son and partner, thank you

I can't recommend Mamas & Papas Swansea highly enough! Jill and Sophie have been absolutely amazing on my multiple visits. They were so friendly, patient, and incredibly informative, taking the time to answer all of my questions and guide me through everything I needed.

They made putting together my baby list so much easier and helped me feel confident in my choices without ever making me feel rushed. Their knowledge and genuine care really stood out, and they made what could have been an overwhelming experience enjoyable and exciting.

Thank you, Jill and Sophie, for all your help. I truly appreciate it. I would highly recommend Mamas & Papas Swansea to any expectant parents looking for excellent customer service!

I had a wonderful experience at the Banbury Mamas and Papas, the knowledge and patience that Jo and Kay had made making important decisions easier.

My wife and I went to Mamas and Papas at Teesside Park for a Buying For Baby appointment to look at prams. Sylvia was unbelievable, so knowledgable and helpful, she helped us find the perfect pram for us and showed us all the bells and whistles which reassured us that we'd made the right decision. We found the perfect pram for us, we didn't even know that was a thing, but after Sylvia showcased them for us, showing us all the features and shortcomings for our needs it made our decision easy. She was incredible

Attended store in Nottingham at Giltbrook Park for Buying for a Baby appointment, staff were extremely friendly on arrival and Edwina was amazing at showing us all the products. She was very friendly and informative. The whole experience was very welcoming, warming and informative. I would highly recommend.

We had an amazing experience at the mamas & papas Trafford store. With the wonderful Nicola! Who did our buying for baby appointment. We went in nervous, and clueless and came out feeling confident and fully prepared.all thanks to Nicola, she answered all of our questions, gave us some tips of her own. That we will definitely be trying. And just made the whole experience personal and welcoming 🙏 We couldnt of asked for more! Thankyou Nicola ⭐️

We went to the Swindon branch and were helped by a very knowledgable and friendly lady called Kelly L. She was able to answer all our questions and was very patient and polite and definitely went above and beyond for us!

Ellie from the Gateshead branch was super helpful! As first time parents to be we were very overwhelmed with all the options available. Ellie spent an hour and a half showing us different options of next to me cribs, prams and car seats. Demonstrating all the different features and helping us short list all these items. We learnt so much from her too. The best customer service I have probably ever received!

I attended my Buying for baby appointment at the Birmingham Gallagher Store. Amy T was wonderful and really went out of her way to help us with examples and real life stories of her own. She was warm and kind. She showed us all the essentials we will need for baby as first time parents and really took the time to explain and advise us. Amazing service, definitely recommend a store visit!