Stay away from this site and their “rebate” service. I’ve been waiting for my earnings to transition from pending to payable for over four months now. When I reached out to them, they simply told me t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Max Rebates offers us a seamless way to earn money back on many of our purchases. Their user-friendly platform and extensive network of partner stores make it easy to find deals on everything from fa... Se mer
Same cut & paste response as others receive. Gave up on MaxRebates. Used to be a good site, but since mid-2024 has been completely unresponsive & does not credit click-through purchases any longer... Se mer
Företaget har svarat
Takes a bit longer (cashing out takes 7-14 days), but they do pay cashback. Make sure you have proof of purchase (receipts mostly) and the customer service will go above and beyond to help you through... Se mer
Företagsinformation
Skrivet av företaget
MaxRebates is a fast-growing cash back site providing shoppers access to the best available cash back, deals and coupons. Offering 100% of the commission from our merchants to you, we make sure you never overpay. Saving starts with us when you shop online.
Kontaktuppgifter
3,5
Medel
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Seems like they're offering good…
Seems like they're offering good cashback promotions, will try them out.
19 juli 2026
Omdöme utan inbjudan
Stay away from them!
Stay away from this site and their “rebate” service. I’ve been waiting for my earnings to transition from pending to payable for over four months now. When I reached out to them, they simply told me to be patient. However, their website clearly states that it takes only 60-90 days for earnings to be cleared and payable. I’ve had enough of their incompetence and will definitely switch to their competitors again.
1 juli 2026
Omdöme utan inbjudan
Svar från maxrebates.com
Dear Customer, We sincerely apologize for the delay you have experienced. Generally speaking, cashback may take up to 90 days to be credited to your account. The exact timeframe depends on the specific product and the merchant involved. In some cases, if the merchant has extended the order processing time, it may take longer than 90 days. For orders that exceed this timeframe, our team will proactively contact the merchant to follow up and make every effort to expedite the cashback process. We truly appreciate your patience and understanding. Should you have any further questions, please do not hesitate to contact us.已读16:59
Max Rebates delivers a streamlined…
Max Rebates delivers a streamlined cashback experience for nearly all your everyday purchases. Boasting an intuitive platform and a vast network of retail partners, it lets you effortlessly unlock savings across fashion, hardware, electronics and countless other categories. For budget-conscious shoppers looking to maximize every dollar spent, it stands out as one of our most highly recommended cashback portals.
16 juni 2026
Omdöme utan inbjudan
Great First Experience with MaxRebates
I recently did my first shopping using maxrebates.com, and so far, everything has gone smoothly. It's been a wonderful experience!
17 april 2026
Omdöme utan inbjudan
Restricting account payments for no reason
I definitely don’t mean to slander this company. I have used this rebate website many times. I have been using it since March last year, and I got paid once. I am very happy.
After I hadn't used it for a while, when I tried to withdraw money again, I was prompted to show the email and proof of payment for the transaction at that time. That was an order last year. I struggled to find the email and my bank card statement from that time, but I was told that my account still couldn't be released. They said that the bank card statement couldn't prove that I completed the purchase.
Is this a joke? I've already paid, and I still can't prove whether I completed the transaction? Listen to what they say. This is simply making things difficult for us ordinary people who use it normally. They are using their rights and responsibilities to prevent us from paying. I am very angry and need an explanation, otherwise I will not withdraw this comment. I have provided everything I can provide. I have been very cooperative and should not get such a result.
Update: Then I have nothing to say. You want me to provide something I don't have. Do you want me to do magic for you? I can't do it. If you say it's not difficult, what kind of formalism is it? I will keep this comment and will not use your account again, I will ask my friends not to use it, if a rebate network can not even do basic respect for customers, and need to verify orders for more than a year, then such a website is not used.
18 november 2025
Svar från maxrebates.com
Dear User,
We sincerely apologize for any unpleasant experience caused.
Actually, hotel reservation orders all require proof that the booking has been fulfilled. Orders that are not completed cannot earn cashback.
Upon review, we found that the amount shown on your order screenshot does not match the amount shown on your bank statement. This is why we mentioned that the evidence you provided cannot prove that the transaction was completed.
MaxRebates is committed to providing users with a satisfactory experience and strictly follows the User Agreement. We kindly ask for your understanding.
If you have any additional information to provide, please feel free to contact our customer service team at any time.
Hope everything goes well.
Update:
Dear User,
Thank you for your response.
As we mentioned earlier, the transaction amount shown on your order screenshot does not match the transaction amount shown on your bank statement, which is unreasonable. Please understand that this gives us valid grounds to question whether the order was actually completed.
We strictly follow the Terms and Conditions, which clearly states: “When MaxRebates needs to conduct a security verification on your account, it has the right to request you to provide transaction information such as order numbers, order amounts (including but not limited to relevant proofs like complete screenshots of orders) to ensure your smooth passage through the verification process.”
Appreciate for your understanding and cooperation.
Unusable
Every version of their service is unresponsive or buggy, they don't keep their affiliated companies and offers up to date, and they're wholly incompetent yet passive-aggressive in addressing any of these issues.
8 september 2025
Omdöme utan inbjudan
Account disable with a balance
For some reason, they have disabled my account with the cashback. Let's wait for the answer (I sent an email today) to find out what's going on.
But anyway, even without any notices, disable accounts - I hope a lot of people will see this review and choose a different platform for the cashback.
PS: Get an answer from this site. They ask for order confirmations... from orders made more than 4 years ago. Are you serious, guys?
PPS: After posting this review, my account was unfrozen. Still have my 2$ to withdraw :)
So, mb will use it in the future.
16 juli 2025
Omdöme utan inbjudan
very easy!!
29 juni 2025
Omdöme utan inbjudan
More Cashout Options
MaxRebates has more Cashout Options than Rakuten. MaxRebates allow ACH deposit, Direct Bank Deposit, and even Wire Transfer for Large withdrawals of money. Overall, MaxRebates is a Good Platform that I recommend for anyone to use. Thank you.
13 juni 2025
Omdöme utan inbjudan
I didnt really like that they lowered…
I didnt really like that they lowered my sign up bonus out of nowhere
13 april 2025
Omdöme utan inbjudan
Svar från maxrebates.com
Hi Bob,
Thanks for your feedback! We’re sorry to hear you feel that your sign-up bonus was lowered. To clarify, the sign-up bonus has always been $5 since we launched our business.
If you have any details or screenshots showing a higher sign-up bonus amount, we’d be happy to review them and clarify things. Could you let us know what made you feel it was lowered?
Looking forward to your reply!
Kim,
MaxRebates customer success
This website is a scam!
I moved into a house that needed to be furnished, so I had to make some big purchases.
I found a few items on TEMU, and right before I clicked to place the order, I decided to check if someone offered a higher cashback (I usually use Rakuten).
That’s when I found MaxRebates. What a mistake!
It happened on March 9th. While everything was still in my cart, I did some research, signed up, received a confirmation email, found TEMU on their website, clicked to be transferred to the site, and then paid for everything. I know how this process works, and I did everything the right way.
I waited to see the cashback, but nothing appeared (I made two more purchases on TEMU in the next few days, again through their system).
They recommend waiting 7 days. After 10 days, I decided to submit a claim. When I clicked on that option, it showed a list of dates to choose from regarding the purchase date. Surprisingly, March 9th wasn’t listed! I also noticed it said under my name “a member since March 10th,” but when I checked my email, I found the registration confirmation from them on March 9th, welcoming me, etc.
Next, I checked the cashback for a purchase I made on March 13th. Guess what? The date didn’t appear either! I found a list of dates I visited TEMU but didn’t make a purchase, and the days I did purchase were nowhere to be found! Such a coincidence!
I emailed the support team to explain everything, wondering if there might be an issue with the system... time zone differences, maybe?
The answer I got was: "We are sorry. If you don’t see the date, there is no other way to submit a claim." What?! That’s exactly my issue!! Where have these dates disappeared? Another answer I got was: “Maybe you didn’t properly log in.” Reread the the first detailed part - what I didn't do properly in the process?
Too late for me but I found other reviews online describing claims being denied for different reasons, checks that weren't received, friend referral bonuses that weren’t updated... and payouts that were never sent for various reasons. They all have something in common – weird excuses that you can’t argue with or prove, and no money received by anyone.
What’s frustrating is that it was a few hundred dollars' worth of purchases, and I could have gotten some money back through Rakuten. Now, I’ve got ZERO.
9 mars 2025
Omdöme utan inbjudan
Svar från maxrebates.com
Hi valued customer,
We appreciate you taking the time to share your experience and are sorry to hear about your frustration. We want to clarify that we assisted you in accordance with our policies. As mentioned in our support communication, cashback transactions typically reflect in the account within seven days. If they do not appear, we offer the option to submit a missing order claim to have the order reviewed by the merchant.
Regarding system tracking, we have successfully recorded and processed transactions for countless users over the years without any reported technical issues. Our system accurately tracks shopping activity when users are properly logged into their MaxRebates accounts before making a purchase. The issue you encountered suggests that your transactions were not recorded in our system, which commonly happens when a user is not logged in or if the purchase is completed outside the tracked session.
Will you be able to provide us here or reach us back with the customer service team the order details you have from TEMU? We will escalate this with our verification team, and we can give an update here with Trust Pilot to justify if the order you have made has cashback or not.
Additionally, you mentioned bonuses. To clarify, our bonus rewards have specific eligibility requirements. As stated in our FAQ, the signup bonus is added to an account for withdrawal only when the user has accumulated at least $10.00 in available cashback. The same rule applies to referral bonuses—the referred user must accumulate $10.00 in cashback before the bonus is credited to the referring account. If these conditions are not met, the bonuses remain pending and will not be available for withdrawal.
We understand your disappointment, and we truly value your feedback. If you need further clarification, please feel free to reach out to our support team.
Best regards,
Kim
MaxRebates customer success team
Promised a lot and delivered NOTHING
Decided to try this site because they promised 11.7% cash back when Rakuten only offered 6% cash back. At first, my shopping trip did not show my purchase. Emailed them and they told me to go through "Missing Cash Back" on their site. After I went through that with my paid receipt from Lumens... they denied the claim without any explanation. Stick with Rakuten, RetailMeNot or TopCashBack even if they offer less cash back because they are reputable
19 februari 2025
Omdöme utan inbjudan
Svar från maxrebates.com
Thank you for sharing your feedback, and I’m truly sorry for the frustration you've experienced. I’d like to explain that in cases where a purchase is not immediately recognized by the merchant, we ask customers to submit a "Missing Cash Back" claim so we can review the details of the order.
It seems that your claim was denied because the order details provided were incorrect or incomplete. In order for the claim to be processed successfully, it’s essential to submit the correct order information, such as the order number and total amount, as requested.
Moving forward, I, Kim, will personally assist you in ensuring your claim is submitted with the correct details. Please feel free to reach out with your order details, and we’ll take care of the rest to make sure your cash back is properly applied. Thanks for your patience, and I’m here to help every step of the way!
Regards,
MaxRevates customer Service team
Gave up on MaxRebates - REVISED
Same cut & paste response as others receive. Gave up on MaxRebates. Used to be a good site, but since mid-2024 has been completely unresponsive & does not credit click-through purchases any longer. Messages to customer support go unanswered. Purchase from November 2024 still being processed. Merchant - BJs Wholesale Club
Date - 11/11/2024 01:51 AM
Order Amount - $15.00
Cash Back - $1
Status - Being Processed (Over 3 months to process?)
23 februari 2025
Omdöme utan inbjudan
Svar från maxrebates.com
Dear Michael,
Thank you for sharing your feedback, and we’re sorry to hear about your frustration. We take customer concerns seriously, and we would like to clarify the situation.
We did assist you regarding the order in question. After reviewing your case, we found that the order did not meet the necessary requirements to earn cashback, and we provided you with this information. Additionally, we informed you that if there were any missing orders, you could submit an order inquiry for further investigation. However, we did not receive any inquiry from you regarding missing orders, which would have allowed us to assist you more effectively.
We understand that you’re still seeking cashback for an order that, unfortunately, does not qualify. We assure you that we are committed to resolving any issues, but in this case, the order does not meet the criteria for cashback.
We hope this clears up any confusion, and we encourage you to reach out to us directly for any future concerns. We're here to assist you.
Best regards,
Kim
Customer Success Specialist
MaxRebates
UPDATE reply.
Hi Michael,
To help resolve this matter, we kindly ask that you contact us directly with more details about your order. Specifically, please provide a review or a screenshot of the order you’re referring to, along with a check of your account to ensure everything is in order on your end.
Once we have the details, we will look into your cashback status and assist in resolving the issue as quickly as possible.
We appreciate your patience and look forward to helping you get this sorted.
Best regards,
Kim
Customer Success Specialist
MaxRebates
Cannot Upload Receipts…
I could never find where to upload receipts, although the information I read in a promotion said that maxrebates.com would allow cash back on up to five per month.
21 februari 2025
Omdöme utan inbjudan
Svar från maxrebates.com
Hi Feivel,
Thank you for taking the time to leave us a review.
Upon checking our system, we found that we haven't received any emails from you requesting assistance regarding this matter.
Could you please send us an email at our support address? We’ll be more than happy to assist you and work to resolve the issue promptly.
Thank you for your cooperation!
Best regards,
Kim
Customer Success Specialist
MaxRebates
Similar to other cashback and rebate…
Similar to other cashback and rebate apps, except they are prompt in responding to questions, (of which I had a ton!!) %stars for me so far.
8 februari 2025
Omdöme utan inbjudan
they say they are giving me more cash…
they say they are giving me more cash than any other site.
12 december 2024
Omdöme utan inbjudan
Unable to withdraw cash, no reply from customer service
I have been informed by you that I got the rebate, but I failed when I wanted to withdraw cash. I was prompted to contact you, but I sent two emails, all of which fell into the sea. What's going on? Please give me a reply.
3 december 2024
Svar från maxrebates.com
Dear Catrina,
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced with your cash withdrawal request. We completely understand how important it is to resolve this issue as quickly as possible, and we are here to assist you every step of the way.
We did attempt to respond to your inquiry, but unfortunately, it appears that our messages were undeliverable to the email address we have on file for you. I can send you a screenshot of the information this was not delivered to you as proof of our prompt responses. To ensure we can assist you promptly, could you kindly provide an alternative email address or preferred contact method?
We are fully committed to resolving this matter and ensuring your withdrawal is processed smoothly. Once we have the correct contact details, we will prioritize your request and work to resolve the issue as quickly as possible.
Thank you for your understanding, and we look forward to hearing from you soon.
I will also reach you with our other email support and please let me know here if you were able to receive it.
Regards,
Kim,
Maxrebates customer service team
Seems to me like they are using a fake…
Seems to me like they are using a fake order number that I need to verify in order to get my cash back out of their site. Definitely feels like a scam company.
I have cashed out multiple thousands of dollars from other more reputable cash back sites. This is the first time I have ever had a problem getting cashback out of a site before.
Edit: This issue was not resolved. I believe you require people to verify their account with a fake order number you provide that does not match the transaction they used your cash back service for. In doing so I can't verify this transaction because it does not match my order number.
23 november 2024
Omdöme utan inbjudan
Svar från maxrebates.com
Dear Nick,
I’m sorry to hear that you feel this way and if this situation has caused you any frustration. We always strive to assist our customers to the best of our ability, and I regret that your experience hasn’t reflected that.
Upon reviewing your account, we found that we did respond to your inquiry and provided assistance. However, it appears we did not receive a follow-up from you, so we assumed the issue was resolved on your end.
It seems that you’ve encountered a security protocol related to verifying an order, which is a standard measure for ensuring the security of transactions. We believe this is why you were asked to verify a particular order, which should be recorded in your account history. This step is in place to protect both our users and our platform.
We sent a reply to your email today and hope you can cooperate with the process to resolve this problem you encountered.
Regards,
Kim,
MaxRebates customer success specialist
Hi Nick,
We’re truly sorry to hear that you feel this way about our service. Please know that we take your concerns seriously, and we are here to assist you in resolving this matter.
The order number we provided is the one forwarded to us by the merchant. Sometimes, the merchant may give customers a different order number than what we have on file. When this happens, we ask customers to take a look at the other order details adding the date and amount paid, as these details are recorded in your order history. This helps us complete the necessary verification procedure.
To ensure that we get this resolved as quickly as possible, I will personally take over assisting you via email until the verification is completed and you are able to successfully withdraw your cashback.
Could you please reply to the email I sent to you with the date and amount of the orders that need verification to complete the process?
Looking forward to hearing from you.
Regards,
Kim,
MaxRebates customer success specialist
Hi Nick,
We have already fixed your problem or issue with your account. Can you let us know if that satisfies you or is there anything else we can do to satisfy you with our service?
I humbly ask if you can share your experience here as you reached out to us and Trustpilot at the same time while we are also trying to understand your concern.
Please let us know if the service I made to you made changes to your experience of using our platform.
Regards,
Kim,
MaxRebates customer success specialist
I can not withdraw cash, contact customer service did not reply
I applied for cash withdrawal on the platform, but I could not withdraw cash, so I need to contact the customer service, but I sent them an email, and I waited for several days, but they did not reply to me.
2 november 2024
Omdöme utan inbjudan
Svar från maxrebates.com
Hi Raul,
Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your cash withdrawal request. We understand how important it is to resolve this issue as quickly as possible.
We did attempt to respond to your email, but unfortunately, we received notifications that our messages were undeliverable to the email address we have on file for you. To assist you further, could you please provide an alternative email address or contact method? We are committed to helping you resolve this issue and ensure that your withdrawal is processed smoothly.\
Please reach out to us directly using your other email address.
We appreciate your patience and look forward to your reply.
Kind regards,
Kim
MaxRebates Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.