BitStarz Casino Omdömen 

5 298
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everytime your playing at BitStarz you can win small or major large , any way you win , your left feeling like a winner with so many games and the high RTP'S

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Betygsatt 5 av 5 stjärnor

I love the casino. It's my go to every time. They always fix issues mostly if they can. You usually get a win. Fast cash out Fast deposit. Lots of great games to choose from and if they don... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve had a really good experience with BitStarz Casino. The game selection is huge, the site runs smoothly, and I’ve hit some big wins that made it even better. Payouts were fast and the whole process... Se mer

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Betygsatt 3 av 5 stjärnor

If anyone has notice they have not had any big winners latley. They show a fake video of a fake player wininng 4million on the same machine. When there revenue is only around 6million. Makes no sense... Se mer

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Företagsinformation


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4,3

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(5 298)

989 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

ACHTUNG Abzocke

ACHTUNG: Null Spielerschutz – 12.850 € an einem Tag geschluckt, OASIS wird ignoriert!
Ich kann jeden nur ausdrücklich vor diesem Anbieter warnen. Wer hier spielt, ist komplett auf sich allein gestellt, denn es gibt absolut kein Sicherheitsnetz oder ernstgemeinten Spielerschutz.
Dieses Casino hat an einem einzigen Tag unglaubliche 12.850 Euro von mir geschluckt. Obwohl ich durch mein extremes Spielverhalten und in den direkten Nachrichten mit dem Support ganz offensichtlich klare Anzeichen einer schweren Spielsucht an den Tag gelegt habe, wurde überhaupt nicht eingegriffen. Mein Account wurde problemlos eröffnet und das Geld wurde ohne jegliche Limits oder Nachfragen abgebucht.
Für deutsche Spieler absolut nicht geeignet:
Das deutsche OASIS-Sperrsystem, das genau solche Abstürze verhindern soll, wird hier komplett ignoriert. Die Betreiber verstecken sich hinter ihrer ausländischen Lizenz, ignorieren deutsches Recht und fühlen sich völlig unantastbar.
Sobald man das Problem anspricht, wird komplett dichtgemacht:
Absolut unkooperativ: Der Support hilft nicht weiter und blockt einfach ab.
Beweisunterdrückung: Mir werden meine eigenen Chat-Logs verweigert, offensichtlich um zu vertuschen, wie auffällig mein suchtgesteuertes Verhalten im Chat war.
Keine Auszahlungen: Man wird komplett im Regen stehen gelassen.
Mein Tipp an andere Betroffene:
Lasst euch von diesem Casino nicht abwimmeln! Wendet euch direkt an den zuständigen Zahlungsdienstleister (in diesem Fall die Gareton BV in Zypern) sowie an den Finanzombudsmann auf Zypern oder in Curacao. Da diese Instanzen (teilweise) in Europa sitzen und sich an Regeln halten müssen, können sie tatsächlich helfen und Druck aufbauen, wo das Casino sich sonst einfach wegduckt.

19 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is the best casino quickest pan…

This is the best casino quickest pan out no recall multiple games all you can do

2 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Ekim!

Appreciate the kind review and thank you for playing in our casino : )

Olle

Betygsatt 3 av 5 stjärnor

the payouts suck for as much as I spent…

the payouts suck for as much as I spent trying to get a bonus

1 juli 2026
Omdöme utan inbjudan
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Svar från BitStarz Casino

Hi Elisha!

Thank you for reviewing us.

I'm sorry you feel that way, but maybe you can clear things up for me.

You've deposited 2230 dollars and withdrawn 8990 dollars. Basically you quadrupled your money. To be fair I think that's a dream for most people.

But maybe you can help me understand how much you're expecting to win for you to be happy.

Olle

Betygsatt 5 av 5 stjärnor

Great variety of games instant pay out…

Great variety of games instant pay out no matter how big your win and great bonuses and customer support not at all spam 100% legitimate

21 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Crystal!

Thank you so much for your review and congratulations on your big win!

Olle

Betygsatt 2 av 5 stjärnor

They have a lot of slots

They have a lot of slots , but my experince if really bad with them . They have dissaster verficiation process , they wanna prove of my deposit 5 moths ago , and lot a lot of more thing and ofc I gambled away all my winings and when I gambled all winings like miracle I m verifed. Don’t recommend this casino. I closed my account there

21 juli 2026
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Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Igi!

Thank you for reviewing us and for the feedback.

Firstly, I'm sorry about the lengthy verification process in your case, I know it can be borderline infuriating.

I feel it's valid however to explain why we asked for so much documentation and it will serve as en explanation to others here.

We're a licensed casino, so we don't personally set the verification requirements, we're simply following the law and if we didn't do that, we could lose our license.

The amount of verification depends a lot on how many different deposit methods you use. As every deposit method you use needs to be verified, it adds up if you're using multiple ones.

I think a pretty good analogy would be that if you're a family traveling together and you go through immigration, it's not just the dad that shows the passport, but every single member of the family. Sort of the same thing here, the more methods you use, the lengthier is the process.

In your case you didn't just use a card but multiple e-wallets too, and we had to ask for documentation of all of them. If we wouldn't do that we'd be in legal trouble.

I know this is not a consolation in hindsight, but if you ever find yourself in a similar situation where you feel you might be tempted to gamble away your funds, I recommend putting a turnover/wager limit on your account, which will physically prevent you from any losses during the pending verification.

Once more, I'm sorry for the process being longer than usual but it really boils down to how many deposit methods you use.

Olle

Betygsatt 5 av 5 stjärnor

You get paid

I have so ..much fun. And I win .only all the ti.e

20 juli 2026
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Svar från BitStarz Casino

Hi Ronald!

Awesome to hear, congratulations on your win! : )

Olle

Betygsatt 5 av 5 stjärnor

Low minimum deposit and cashout with…

Low minimum deposit and cashout with Litecoin. Cashout us quick and easy

12 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Luje!

Appreciate the kind words and happy you're enjoying the benefits of crypto! : )

Olle

Betygsatt 5 av 5 stjärnor

Great bonuses..

Great bonuses... lots of extras........................this site is where its at.....MESTIZO4

17 juli 2026
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Svar från BitStarz Casino

Hi Nicasio!

We love giving bonuses :) tell you what, send me your username here and I'll add one for you :)

Olle

Betygsatt 5 av 5 stjärnor

It has been one of the most rewarding…

It has been one of the most rewarding experiences to be able to do this all and make money at the same time and we love it

18 juli 2026
Omdöme utan inbjudan
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Svar från BitStarz Casino

HI Beasy!

Appreciate the kind review! : )

Olle

Betygsatt 5 av 5 stjärnor

This is just literally the best crypto…

This is just literally the best crypto casino ever, the loyalty given to us is just like a dad taking care of his sons, thank you Nick and also thanks to my referral for sharing to his community all the time tips and love ❤️

18 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Josefina!

Wow, thank you so much for your loyalty and for writing such a kind and thoughtful review of us :)

Olle

Betygsatt 1 av 5 stjärnor

Pure Zeitverschwendung

Ich bin leider derzeit noch Spielsuchtkrank.
Habe hier wieder einmal mein Geld verspielt und kann es aber keinem weiter empfehlen es mir nachzumachen!
Die Gewinne sind mehr als miserabel und typisch für ein Verliergame namens slots.
Mit 3-4€ Einsätzen selten mal in ein Bonus gekommen und dann Gewinne von 30-100€ sind die Regel.

Fazit:

Man kann nun einmal keine Chance slots zu besiegen. Weder kurzfristig, noch langfristig. Es ist ein reines Verliererspiel. Der Hausvorteil ist ganz klar beim Casino. Das Casino werbt mit ultrahohen Jackpots. Hier kannst du gewinnen 12000... 50000... dann sogar eine million, aber lasst euch nicht blenden, denn diese sogenannt Jackpots sind so selten wie ein Lottogewinn.

Kein einziger slot gibt dir eine Chance auf einen spürbaren realen Gewinn. Wenn man bedenkt wieviel ich schon verloren habe insgesamt in allen Casinos müsste ich mehrere Majoren im Wert von mehreren Tausend Euros gewinnen um einigermaßen wieder auf +/- 0 zu kommen. Und selbst dann, hätte ich so ein imenses Glück (vergleichbar mit Lotto), wären es nicht einmal echte Gewinne weil ich dann auf +/- 0 gekommen wäre.
Würde man weiterspielen um den Verlusten hinterher zu laufen, vergesst es! Es ist nicht möglich mit diesen lachhaften Gewinne!

HÖRT AUF ZU SPIELEN! Schont euren Geldbeutel und gebt das Geld nicht den sowieso schon Reichen!

18 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Tobi,

Or, Guten Tag.

After google translating your review (as my school german and listening to Rammstein didn't get me very far), I see you mentioning you're addicted to gambling.

I have a great deal of sympathy for that as I think many of us knows someone who's struggling with addiction (I'm not immune to that either).

I'm not sure if your reviews here are continuous due to you picking new casinos to gamble at or if it's a way to vent out your frustration about past experiences. Either way, I can't find an account in your name with us, so I sincerely hope that you're not one of our players.

If you are, I hope that the account has been permanently closed and if not, please let me know your username so I can do it for you.

In addition to that I highly recommend you seek help for this if you haven't, and this is a good way to get started.

https://www.playsponsible.at/en/kontakt/spielerschutz-kontakt/advice-centres-in-austria

You writing a bad review about us regardless of being a player or not doesn't matter to me to be honest. I think most important thing is that you get help for what you're dealing with.

Please check the link below and I'll also be here to listen/help if you need anything.

Olle

Betygsatt 2 av 5 stjärnor

Starts off good but then a money pit…

Starts off good but then a money pit and support follows the same unfortunate pattern. I wanted to like them and the quick turnaround on withdrawals was what kept me coming back but bonuses are non existent there piggy’s and jackpot features are total garbage. I’m always amazed how these online casinos who have zero overhead, no leases, no utility bills, no staff to pay, offer the WORST rewards and bonuses, awful RTP, and even worse customer service. I asked to be granted the $50 deposit bonus as I made it in three deposits not one singular deposit (I’m still a fairly new customer) and was told no and then the agent really tried to imply that the system automatically does it and he can’t grant it….. yea ok if your casino is that stringent and won’t let an employee grant a bonus or comp then no thank you. Total greed here and much of the reviews here are from entity’s who have only reviewed bitstarz……a bit suspicious of you ask me. oh and there instagram and social….. not a single actual winner of any of the jackpots they swear they give out daily. The reason I asked for the bonus is every game I played today sucked me dry in ten minutes with the stupid crash game crashing before 2 on nearly every single round. Save your money, close your account, and go to a reputable casino, at least they comp you rooms, meals, reward you with free play and merch. This is definitely worth a pass ….two thumbs way down !!
''''UPDATE''''
Fair point that some of this need’s backup rather than just my opinion, so let me take time out of my day to reference facts as it relates to my experience.
First off, my ‘whole argument’ doesn’t actually contain a single ‘remark’ you claim I made ….. rigged, scam, deception, land based is better, crash is crashing are literally all made up by you. Your words, not mine so I'm not sure how to even respond but here we go.
I'm not ”upset” and I am not disputing whether bonuses are guaranteed or not. The negative experience where other casinos excel compared to yours was in the support itself. Agents usually have the ability to override in the moment and many times I have encountered that experience when contacting support. Not only was the agent not willing to grant the bonus, even though I had achieved the deposit dollar amount, and had a string of bad luck that day, the copy and pasted responses that didn’t match my actual questions, and the rushed and standoffish tone in their communication was the bulk of my gripe and where other casinos simply offer a better experience. The agent was super helpful in assisting me with closing my account though. Yes, piggy and jackpot feature are only 5% of bonuses you are probably correct on this. They are still garbage and didn’t yield any actual substantial bonus for me and in fact prevented me from withdrawing due to a substantial wager requirement. The other ‘long list’ didn’t yield anything either and in actual game play, I didn’t hit a single ‘game based’ bonus on any games if that makes sense. Crash game: My complaint was about a specific stretch on 7/18, where 13 of 14 rounds crashed under 2x and most crashing under 1.5x that wiped out a good portion of my bankroll and was why I requested the bonus in the first place. We all are very much aware that RTP is measured over a much larger sample than one session blah blah blah blah, so I'll concede that reads more like bad variance than a systemic issue but I was including it for context, not as proof of anything ‘rigged’ P.S. still didn’t use that word, you did.
AI Support, infrastructure, and passive aggressive review moderating are real costs and I overstated that. What I meant was that the bonus and reward structure felt light relative to deposit volume, not that the business runs cost-free and if I can deposit the same amount at a physical casino and get a lot more rewards, freeplay, and hotel stays, I just assume do that. They also don’t accuse me of saying things I didn’t say and have on more than one occasion, reinstated a freeplay offer if I missed it or added some if I had a bad run. Again you’re free to do what you want, others just seem to do it better, in my opinion. My ‘thoery’ that many reviews here have only reviewed you isn’t a theory and a simple check of a random sample of your reviews will confirm that to anyone reading this. I also just said it was suspicious, not an indication of anything. Social giveaway claim was based on scrolling months of your Instagram/social feeds without seeing a tagged winner or any picture of a check or anything to claim a jackpot payout. If those posts exist and I missed them, send me a link and I'll correct the review. I am sorry I had a negative experience with bitstarz too, and your passive aggressive almost accusatory tone speaks for itself. As I stated I enjoyed the quick turnaround on withdrawals and really wanted to like it but I didn't.

16 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Nathan,

Thank you for reviewing us.

I appreciate the feedback and lengthy review, but there are a few things here that aren't entirely accurate so let me clear those up.

When it comes to the bonuses, specifically the piggy and jackpot feature it's worth mentioning that those are maybe 5% of all bonuses you get at BitStarz. The rest are a long list of reloads, cashbacks, friday loyalty, free spins drops, wednesday free spins, second chance spins, etc.

To the point of RTP and a casino not having overhead. Firstly, RTP online is almost exclusively higher than in land based casinos. When it comes to your remark about overhead, you say we don't have staff, but then you talk about our customer support, that's staff.

Besides that, marketing, affiliation, games specialists, payments specialists, programmers, developers, IT infrastructure, etc. That's staff, and they don't work for free.

As for general bonus criticism, you mention you got upset when you didn't get a 50 dollar bonus for depositing 3 times. Getting extra bonuses (unless specified) isn't really guaranteed.

Then on to your theories about many reviews here have only reviewed us, I'm not sure if that's true if you look around a bit. But I think the same can be said about the negative ones too, it's a giant mix.

And then, about the social giveaways which in your opinion is also a scam (although I'm not sure what you base that one as you don't present any evidence to support it).

Which basically is what your whole argument is based on sadly. Don't get me wrong, I'm always for fair criticism that is backed up by evidence. Then we can actually have something productive to talk about.

But the remark that everything is rigged, scam, deception, land based is better, crash is crashing, etc without providing anything to support it (and not providing any username so I can verify your playing claims), makes it hard to get anywhere.

Also, we were never on the island.

Olle

Betygsatt 5 av 5 stjärnor

I love the casino.

I love the casino.
It's my go to every time.
They always fix issues mostly if they can.
You usually get a win.
Fast cash out
Fast deposit.
Lots of great games to choose from and if they don't have the ones you like you can ask them to add it, they will accommodate.
You get bonuses and free spins and a Friday cash reward, amount depending on how much you deposit.
All around it's great.
I definitely recommend it.
You're going to love it too.

17 juli 2026
Omdöme utan inbjudan
Logotyp för BitStarz Casino

Svar från BitStarz Casino

Hi Joanne!

Thank you for making our day :) appreciate you choosing us and for writing such a nice review!

Olle

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